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Helpful answers
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Mar 16, 2015 2:23 PM in response to Narakkah1984by Matt_M.,Hi Narakkah1984,
Welcome to the Apple Support Communities! The process of updating your device definitely shouldn't take that long. It sounds like something may have stalled. Let’s try resetting your device as recommended in this resource:
https://support.apple.com/en-us/HT203435
If the update or restore never completes or your device is unresponsive, reset your device.
If resetting your device does not resolve your issue, you may need to restore it in recovery mode with a computer running iTunes:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
- Matt M.
