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Helpful answers
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Mar 16, 2015 3:28 PM in response to funfriend0605by ckuan,Does it happened to all your contacts using Apple devices?
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Mar 16, 2015 5:05 PM in response to ckuanby funfriend0605,I could connect when I initiated the FT connection, but every time my friend tried to FT me it kept saying connecting but didn't. We were using her iPhone 5 and latest IPad to my IPhone 6 and 2011 Mac Book Pro. Both of my have latest iOS.
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Mar 16, 2015 5:15 PM in response to funfriend0605by ckuan,funfriend0605 wrote:
I could connect when I initiated the FT connection, but every time my friend tried to FT me it kept saying connecting but didn't.
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So the problem is not your iPhone then.
Read here:
Mac: FaceTime for Mac: Troubleshooting FaceTime - Apple Support
IOS: If you can't make or receive FaceTime calls - Apple Support