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All replies
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Helpful answers
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Mar 17, 2015 11:23 AM in response to knoerby judysings,Good Morning knoer,
What type of videos are you trying to play on your iPhone 6? Are they videos captured on your iPhone, home videos transferred from your computer, or movies purchased on the iTunes Store?
The articles below will provide some general information about viewing and syncing videos.
iTunes: Frequently asked questions about viewing and syncing videos - Apple Support
https://support.apple.com/en-us/HT2729Verifying iTunes video conversion and video syncing using sample QuickTime files - Apple Support
https://support.apple.com/en-us/HT201520If you can provide me with with a little more information, I'll do my best to help ....
Cheers,
Judy
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May 6, 2015 8:54 AM in response to judysingsby niknok98,Hi Judysings,
Even videos captured from my iphone6plus is no longer playing! I've tried to press the Home button and the Power button to reset it but still the same problem occurs. All my videos whether downloaded or captured using the iphone6plus no longer plays.
Somebody please help.
Thanks.
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May 31, 2015 12:44 PM in response to niknok98by geekslutnerdgirl,Me too. My videos captured with iPhone 6 plus won't play. Just shows the thumbnail shot on freeze. They also won't upload to iMovie ot Dropbox. This just started happening out of the blue.
