Q: I can't sign in my iCloud on Windows 8. It keeps saying there's a server error. Can anyone help me?

Hey Esther Siew,

Welcome to the Apple Support Communities! I understand that you are experiencing issues signing into iCloud on your Windows computer. Are you attempting to sign into the iCloud control panel? If so, check out this resource:

iCloud: iCloud Control Panel setup cannot be started - Apple Support

https://support.apple.com/en-us/HT203796

“Your setup couldn't be started because the iCloud server stopped responding.”

or “Your setup couldn't be started because the iCloud server couldn't be reached.”

 

1. Check the System Status page to make sure there aren't any issues affecting the settings you've chosen in iCloud Control Panel. If you are setting up iCloud for use with Outlook, check that there aren't any issues with Mail, Contacts, Calendars, or Reminders.

 

2. Make sure your computer is online. In a browser, attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud contacts, calendars and tasks cannot be added to Outlook. If you're using Windows 8, review the instructions for resolving network problems. If you're using Windows 7, review the instructions for troubleshooting internet connection issues.

Thanks,

Matt M.