HT203777: Get help with the remote for your Apple TV
Learn about Get help with the remote for your Apple TV
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Helpful answers
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Mar 17, 2015 5:59 AM in response to charleyjetby alex_h1,★HelpfulHello charleyjet,
Thanks for using Apple Support Communities.
If you are unable to reset the Apple TV, and it will still not start past the Apple logo, then you will need to restore the Apple TV by following the directions in the article below.
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Have a good one,
Alex H.
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Mar 17, 2015 10:49 AM in response to alex_h1by charleyjet,Thanks for the reply Alex. I happened to have found that article. In the remote place I am I have to wait a few days to get the cable with the USB port. I hope it works.
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Mar 17, 2015 2:32 PM in response to charleyjetby alex_h1,★HelpfulHey charleyjet,
If you have any issues at all with the restore when the cord arrives, please let me know.
Take care,
Alex H.
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