HT204289: How to AirPlay content from your iPhone, iPad, or iPod touch
Learn about How to AirPlay content from your iPhone, iPad, or iPod touch
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Helpful answers
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Jun 13, 2014 11:20 PM in response to embytheseaby Egg House,Similar to your experience, suddenly none of our devices' airplay commands were working on my Soundtouch portable speaker but I did get it working, finally....
I noticed the wifi symbol was SOLID AMBER, not white like it had been. The manual indicates the solid amber wifi symbol means the speaker is in "Alternate Setup Mode." (I have no idea how that happened.) I ended up performing a factory reset and it did the trick. I just had to reconnect it to the correct WiFi using the app & USB cord and it now works.
Here's the link to the manual = (http://worldwide.bose.com/library/assets/pdf/guides/soundtouch_portable/en/owg_e n_soundtouch_portable.pdf)
Pg. 16 defines the WiFi indicator colors/flashing
Pg 26 Factory reset
Pg 27 Alternate Setup Mode
Hope that works for you too!
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Jan 20, 2015 3:42 PM in response to Egg Houseby CDRCA,Thanks Egg House, that worked like a charm! Thanks also for the instruction manual link.
Cheers
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Mar 19, 2015 6:40 PM in response to embytheseaby julianfromnahant,★HelpfulI had this issue too, but it wasn't due to being in Alternate Setup Mode -- wifi symbol was solid white, and presets worked fine. It just would not produce sound over Airplay even though iTunes player said it was connected.
A factory reset works but it erases all my presets and takes a really long time: not cool.
BUT I found out that doing a system update fixes it too -- even if the system is up to date -- and all the settings are preserved! As long as your wifi network is connected, just hold down Preset 4 and the Volume Down button for 5 seconds. It takes a minute or two to reboot, and voila.
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Jul 15, 2015 12:40 PM in response to julianfromnahantby buddyguyfan,Thank you julianfromnahant it worked great. System said it had not updates available but I updated anyway and now I am connected!