ClaraLP
Level 1 (0 points)

Q: Camera not working MacBook Air 2011

Hi,

 

It seems like i'm not the only one having this problem.

My camera is not working on FaceTime, Photo Booth or Skype. I don't really remember if it stopped working after an update or if it just stopped working like that.

iSight is not detected in the USB system..

I've read a lot a forum to solve the problem but no solution seems to work on me...

 

Please help me !!

MacBook Air, iOS 8.1

Posted on Mar 20, 2015 5:48 AM

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ClaraLP

Q: Camera not working MacBook Air 2011

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  • by EZ Jim,

    EZ Jim EZ Jim Mar 20, 2015 9:05 AM in response to ClaraLP
    Level 7 (22,547 points)
    Mar 20, 2015 9:05 AM in response to ClaraLP

    ClaraLP wrote: ... iSight is not detected in the USB system...

     

    Shut down your MBA.  Wait a minute and then restart it.  Now check the Hardware "USB device tree" in your Mac's System Information utility.

     

    When your camera is not recognized as a USB device after a shut-down and startup, you likely have a hardware problem.  Tthere are no user serviceable parts of the camera.

     

    Unless you have a current backup of your MBA, make one now.


    Then use Apple's final suggestion in its "Troubleshooting" article: "... contact Apple or an Apple-Authorized Service Provider for service."

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.10.2