gowrishh
Level 1 (4 points)
iPhone

Q: My phone gets over heated

My phone gets over heated while in call morethan 5 mins and am feeling the radiations too, I had the same issue before and got replaced still having the same issue ? is this a known issue with Iphone 6 ?

iPhone 6, iOS 8.2

Posted on Mar 20, 2015 10:28 AM

Close
gowrishh

Q: My phone gets over heated

  • All replies
  • Helpful answers

  • by Brett L,

    Brett L Brett L Mar 23, 2015 7:36 AM in response to gowrishh
    Community Specialists
    Mar 23, 2015 7:36 AM in response to gowrishh

    Howdy gowrishh,

     

    If you are having an issue with your iPhone becoming warmer than expected during use, I would suggest that you troubleshoot using the steps in this article - 

     

    Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

     

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L 

  • by gowrishh,

    gowrishh gowrishh Apr 2, 2015 4:11 PM in response to Brett L
    Level 1 (4 points)
    iPhone
    Apr 2, 2015 4:11 PM in response to Brett L

    Hey Brett,

    Thank you !!

    This Article talks about "operating temperatures and temperature management of iPhone" but about the issues happening in iphone6. the problem happens only if we are in call morethan 5-10 mins. maybe Apple need to concentrate on this fix soon.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 2, 2015 5:46 PM in response to gowrishh
    Level 8 (38,281 points)
    Mac OS X
    Apr 2, 2015 5:46 PM in response to gowrishh

    When you say it gets overheated do you mean a warning appears on the screen and the phone shuts down? If this does not happen the phone is not overheated.

     

    The phone may get warm when used. If you have a weak mobile signal (1 or 2 dots) it will get much hotter than it will with a strong signal (5 dots). This is because the phone must increase its output power to maintain a connection to a weak mobile radio tower.

     

    The phone will also get much hotter if you have a case on it. So if you have a case, try removing it.