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tscacro

Q: OSX Mavericks-Mail has crashed-parts of it will not work now-How do I reload/replace

Mail has crashed, now parts of it does not work. How do I reload/replace just the Mail program?  iMac 2008 Mavericks 10.9.5, no. I do not have an OSX disk to reload with, I did not have TM running at the time because I was backing up everything to BackBlaze (externals HDs). I do not want to go online (iCloud) every time I want to check email or send something.Thank You.

Posted on Mar 20, 2015 7:02 AM

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Q: OSX Mavericks-Mail has crashed-parts of it will not work now-How do I reload/replace

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  • by Eric Root,

    Eric Root Eric Root Mar 20, 2015 9:59 AM in response to tscacro
    Level 9 (71,259 points)
    iTunes
    Mar 20, 2015 9:59 AM in response to tscacro

    You have to reinstall the OS to get a new copy of Mail.

     

    Do a backup.

     

    Quit Mail.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail.  Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

     

    Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 

     

    Information learned from Linc Davis. Thanks to leonie for some information contained in this.

     

    Crashes/quits unexpectedly