Q: Lately my emails have been bouncing back from friend's account, that never use to be a problem. I don't think it's my server. My f ... Lately my emails have been bouncing back from friend's account, that never use to be a problem. I don't think it's my server. My fear if I have some bug that their firewall is rejecting. How should I address this problem? more
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Helpful answers
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Mar 20, 2015 10:45 AM in response to Sharon Evans Ragirby KiltedTim,What does the bounce notice say, exactly? It should give you some idea as to why the message was rejected.
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Mar 20, 2015 10:49 AM in response to KiltedTimby Sharon Evans Ragir,It says account blocked. But this is some one I do business with and friendly with. They wouldn't block me.
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Mar 20, 2015 10:57 AM in response to Sharon Evans Ragirby KiltedTim,Is that all that it says? There must be more to the message than that.
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Mar 20, 2015 11:05 AM in response to KiltedTimby Sharon Evans Ragir,There is code which I don't understand. " SMTP error from remote mail server after end of data host mailchannels-Ib-2-364402916.us-west-2.elb.amazonaws.com."
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Mar 20, 2015 11:08 AM in response to Sharon Evans Ragirby KiltedTim,Either the receiving mail host interpreted your email as spam, or your mail host or ISP has been blacklisted.
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Mar 20, 2015 11:15 AM in response to KiltedTimby Sharon Evans Ragir,Because this is a new development - what would make my account to appear to be spam and how do I make that stop?
And if I am blacklisted- how do I reverse that situation.
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Mar 20, 2015 11:17 AM in response to Sharon Evans Ragirby KiltedTim,★HelpfulIf the email contains too many spammy words or phrases, they might think it's spam. Don't write email that looks like spam...
You are not blacklisted. Your email provider or ISP is. Contact them. They will have to remedy the situation.
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Mar 20, 2015 1:55 PM in response to KiltedTimby Sharon Evans Ragir,Thanks, I contacted my server and they are working on this.