joaofromsanto tirso

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Q: After updatinhg to IOS 8.2, my iphone constantly loses connetion with sim card

Hello

After updating my iphone 5 to IOS 8.2, it constantly loses the connection to sim card.

I don't no if the problem is related with the update, but it started after the installation of the software upadate.

Best regards.

João Monteiro

iPhone 5, iOS 8.2

Posted on Mar 18, 2015 4:12 AM

I have this question too

Q: After updatinhg to IOS 8.2, my iphone constantly loses connetion with sim card

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Helpful answers

by jeffd55,

jeffd55 Mar 20, 2015 12:00 PM in response to joaofromsanto tirso
Community Specialists

Mar 20, 2015 12:00 PM in response to joaofromsanto tirso

Hi João,

Thank you for using Apple Support Communities.

When you say "it constantly loses the connection to sim card", I understand that to mean the SIM card is not recognized and you get a "No SIM Card installed" alert. If that is the case, the following article provides troubleshooting steps for that issue.

If you see 'No SIM' alert on iPhone - Apple Support

Cheers,
Jeff D.
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