HT203982: Wireless carrier support features for iPhone in Asia-Pacific
Learn about Wireless carrier support features for iPhone in Asia-Pacific
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All replies
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Helpful answers
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Mar 20, 2015 11:26 AM in response to rajeev chaudharyby stedman1,Please see the article below.
Wireless carrier support and features for iPhone in the Middle East - Apple Support
Especially this note.
FaceTime may be unavailable if your device originates from this region and becomes unlocked or is used in another country.
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Mar 20, 2015 11:50 AM in response to stedman1by rajeev chaudhary,Hi Thanks for the link but i would like to know the reason as it is not regulatory nor technical limitation.
I bought the phone i certainly i have right to know why this problem is there.
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Mar 20, 2015 11:52 AM in response to stedman1by rajeev chaudhary,We are buying apple product because of performance. No one purchase apple device by consulting article and after purchasing the product if this is the reply that see the article then i must say i am very disappointed.
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Mar 20, 2015 3:54 PM in response to rajeev chaudharyby imobl,What is the model number of the iPhone. Look at Settings=>General=>About
=>Model. You may have to scroll to get to the entry for model.
If the iPhone was originally meant for the Middle Eastern markets where FaceTime
is prohibited, you will not be able to use FaceTime even if the iPhone is moved
to a country where FaceTime is allowed. While Bahrain may not prohibit FaceTime,
you could have been sold a gray market iPhone from a country where FaceTime is
prohibited. Provide the model number so someone may offer a solution.
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Mar 20, 2015 4:07 PM in response to imoblby rajeev chaudhary,Hi I purchased phone from the operator in Bahrain and have receipt also. however the model no is :
Iphone 6 model no MG492AE/A
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Mar 20, 2015 4:14 PM in response to rajeev chaudharyby imobl,That iPhone is meant for the Middle Eastern market. You will not be able to
install FaceTime on that iPhone. Sell it to someone who can use it in a
restricted country and purchase an iPhone from the country where you
intend to use it. Or keep that iPhone and use Skype or similar app in place
of FaceTime.
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Aug 14, 2015 4:29 AM in response to imoblby Keyyshore,My friend has purchased iPhone 6 from Bahrain and he is coming to India next week.
Model number - A1586Can you please say if Facetime will work once he comes to India ?!
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Aug 14, 2015 5:40 AM in response to Keyyshoreby KiltedTim,If the phone was legally sold in Bahrain, as opposed to a gray market device that originated from another region, then no. It will be disabled.