Q: How to get rid of an unwanted display during session shutdown?
-
Dec 23, 2014 12:59 PMby DenisMaillard,Thank you. This tool seems very useful. It mentioned two genieo agents in my user library rather than in the system one. I hadn’t noticed them because I had been looking only in the system library. I deleted them. However, it also mentions the Omnibar extension in Safari (see below), which I almost never use (my default browser is Firefox). How can I suppress it ? I mean, in the Safari preference extension window, there is only iTube Studio (I’ve no idea what this is, by the way), not Omnibar.
Denis MAILLARD.
EtreCheck version : 2.1.5 (108)
Rapport créé le 23 décembre 2014 21:36:51 UTC+1
Cliquez sur les liens [Aide] pour l’assistance avec les produits non-Apple.
Cliquez sur les liens [Détails] pour plus d'informations sur cette ligne.
Cliquez sur les liens [Adware] pour l’assistance avec la supression d’adware.
Informations matérielles : ℹ️
iMac (24 pouces, mi-2007) (Verifié)
iMac - modèle : iMac7,1
1 2.4 GHz Intel Core 2 Duo CPU : 2-core
4 GB RAM Extensible
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Vieux - Handoff/Airdrop2 pas disponible
Wireless: en1: 802.11 a/b/g/n
Informations vidéo : ℹ️
ATI,RadeonHD2600 - VRAM : 256 MB
iMac 1920 x 1200
Logiciel du système : ℹ️
OS X 10.9.5 (13F34) - Disponibilité : 0:36:31
Informations des disques : ℹ️
WDC WD3200AAJS-40RYA0 disk0 : (320,07 GB)
EFI (disk0s1) <non monté> : 210 Mo
Recovery HD (disk0s3) <non monté> [Restauration] : 2.33 Go
Macintosh HD (disk1) / : 317.20 Go (156.54 Go libre)
Crypté AES-XTS Overt
Core Storage: disk0s2 317.53 Go Online
Informations USB : ℹ️
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper : ℹ️
Mac App Store et développeurs identifiés
Extensions du noyau : ℹ️
/Applications/Toast 8 Titanium/Toast Titanium.app
[désengagé] com.roxio.TDIXController (1.7) [Aide]
/System/Library/Extensions
[désengagé] com.roxio.BluRaySupport (1.1.3) [Aide]
Agents de lancement : ℹ️
[engagé] com.oracle.java.Java-Updater.plist [Aide]
[en marche] com.trusteer.rapport.rapportd.plist [Aide]
Daemons de lancements : ℹ️
[engagé] com.adobe.fpsaud.plist [Aide]
[engagé] com.bombich.ccc.plist [Aide]
[en marche] com.bombich.ccchelper.plist [Aide]
[engagé] com.microsoft.office.licensing.helper.plist [Aide]
[engagé] com.oracle.java.Helper-Tool.plist [Aide]
[engagé] com.oracle.java.JavaUpdateHelper.plist [Aide]
[échec] com.torch.update.agent.plist [Aide] [Détails]
[en marche] com.trusteer.rooks.rooksd.plist [Aide]
Agents de lancement pour l’utilisateur : ℹ️
[engagé] com.adobe.ARM.[...].plist [Aide]
[invalid?] com.nchsoftware.disketch.schedule.LikeSurvey.plist [Aide]
Éléments Ouverture : ℹ️
Aucun
Plug-ins internets : ℹ️
Flip4Mac WMV Plugin : Version : 3.2.0.16 - SDK 10.8 [Aide]
FlashPlayer-10.6 : Version : 16.0.0.235 - SDK 10.6 [Aide]
EPPEX Plugin : Version : 3.0.5.0 [Aide]
Flash Player : Version : 16.0.0.235 - SDK 10.6 [Aide]
AdobePDFViewer : Version : 11.0.10 - SDK 10.6 [Aide]
Default Browser : Version : 537 - SDK 10.9
JavaAppletPlugin : Version : Java 7 Update 71 Vérifier la version
QuickTime Plugin : Version : 7.7.3
SharePointBrowserPlugin : Version : 14.4.7 - SDK 10.6 [Aide]
iPhotoPhotocast : Version : 7.0
Plug-ins internets pour l’utilisateur : ℹ️
Picasa : Version : 1.0 [Aide]
Extensions de Safari : ℹ️
Omnibar [Cached] Adware ! [Remove]
iTube Studio [Installé]
Panneaux de préférences tiers : ℹ️
avc1DecoderPane [Aide]
Déjà Vu [Aide]
Flash Player [Aide]
Flip4Mac WMV [Aide]
Java [Aide]
mp4vEncoderPane [Aide]
Perian [Aide]
Trusteer Endpoint Protection [Aide]
x264EncoderPane [Aide]
Time Machine : ℹ️
Ignorer les fichiers du système : NON
Sauvegardes mobiles : Désactivé
Sauvegarde automatique : NON - Sauvegarde automatique désactivée
Destinations :
Time-Machine [Local]
Taille totale : 399.76 Go
Nombre de sauvegardes total : 16
Sauvegardes la plus agée : 2014-09-04 05:57:39 +0000
Dernière sauvegarde : 2014-12-19 20:20:39 +0000
Taille de la disque de sauvegarde : Excellent
Taille de sauvegarde 399.76 Go > (Taille de disque 0 o X 3)
L’utilisation du CPU par processus : ℹ️
3% WindowServer
0% Microsoft Word
0% fontd
0% AppleSpell
0% aosnotifyd
L’utilisation de la RAM par processus : ℹ️
215 Mo firefox
107 Mo Microsoft Word
103 Mo mds_stores
103 Mo com.apple.IconServicesAgent
90 Mo WindowServer
Informations de la mémoire virtuelle : ℹ️
1.68 Go RAM Disponible
1.69 Go RAM Active
381 Mo RAM Inactive
541 Mo RAM Résidente
563 Mo Pages entrants
0 o Sorties pages
Informations du diagnostic : ℹ️
Dec 23, 2014, 09:31:07 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-213107_[expurgé].crash
Dec 23, 2014, 09:01:21 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-210121_[expurgé].crash
Dec 23, 2014, 09:00:52 PM Examen de soi - succès
Dec 23, 2014, 05:01:48 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-170148_[expurgé].crash
Dec 23, 2014, 04:32:01 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-163201_[expurgé].crash
Dec 23, 2014, 02:57:23 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-145723_[expurgé].crash
Dec 23, 2014, 02:27:23 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-142723_[expurgé].crash
Dec 23, 2014, 01:57:23 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-135723_[expurgé].crash
Dec 23, 2014, 01:27:23 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-132723_[expurgé].crash
Dec 23, 2014, 12:57:33 PM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-125733_[expurgé].crash
Dec 23, 2014, 11:53:53 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-115353_[expurgé].crash
Dec 23, 2014, 11:50:14 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-115014_[expurgé].crash
Dec 23, 2014, 11:20:23 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-112023_[expurgé].crash
Dec 23, 2014, 11:17:35 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-111735_[expurgé].crash
Dec 23, 2014, 11:15:37 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-111537_[expurgé].crash
Dec 23, 2014, 11:12:13 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-111213_[expurgé].crash
Dec 23, 2014, 11:10:46 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-111046_[expurgé].crash
Dec 23, 2014, 11:09:08 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-110908_[expurgé].crash
Dec 23, 2014, 11:06:28 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-110628_[expurgé].crash
Dec 23, 2014, 11:02:54 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-110254_[expurgé].crash
Dec 23, 2014, 10:34:01 AM /Library/Logs/DiagnosticReports/TorchUpdater_2014-12-23-103401_[expurgé].crash
-
Dec 23, 2014 2:23 PMby Eric Root,Download this program which was written by Thomas Reed, a long time poster.
Malware Guide – AdwareMedic – 10.7 and higher
Malware – Adware removal – Apple Support
You also might want to un-install Trusteer which doesn't play well with Mac OS.
-
Dec 23, 2014 2:28 PMby DenisMaillard,By the way, I forgot to mention that, since I deleted the genieo files in my user library, the original reason for me to enter this note (the presence of this "Continue the installation?" window at session shutdown) has disappeared after the following reboot.
But I'm now worried about this ghost Omnibar extension in Safari that Etrecheck keeps mentioning even after replacing the Safari image and my user Safary library with copies from a backup dating from before the accidental download.
Denis MAILLARD.
-
Dec 23, 2014 2:43 PMby DenisMaillard,Thanks for the reply. However, I forgot to mention that, following a hint from Etrecheck, I've already downloaded AdwareMedic and it does not find any adware. And I've also done everything mentioned in the second pointer. But Etrecheck keeps mentioning the Omnibar Safari extension and I don't see it in the Extension part of Safari preferences. Something must be wrong there.
As for Trusteer, I've run it without any problem for years.
Denis MAILLARD.
-
Dec 24, 2014 12:01 PMby DenisMaillard,Is there a way to find out what criterion EtreCheck uses to report the following:
Safari Extensions: ℹ️
Omnibar [Cached] Adware! [Remove]
?
I've checked and rechecked that all the files mentioned as parts of Genieo, InstallMac or Omnibar in many articles, including Malware – Adware removal – Apple Support have been deleted from my system and EtreCheck still mentions this. I can't find ANY extension in Safari (I removed iTube Studio, that was present, but that I don't remember having ever installed). What is the reason why EtreCheck still reports the presence of this ghost extension?
Thanks for any hint.
Denis MAILLARD.
-
Dec 25, 2014 2:56 AMby DenisMaillard,I eventually managed to get rid of it!. I suppose it was my fault: I did not pay attention at first to the fact that the Omnibar file (which was not present anywhere on the system) was tagged with the "[Cached]" mention in the EtreCheck report.
I cleaned all system and user cache files using the Onyx tool and now, after a reboot, the Omnibar Safari extension is no longer reported by EtreCheck.
Thanks again to Eric Root for pointing me to the EtreCheck tool. When paying enough attention to what's in the report, it really is a great help. Though I suppose it could be useful to put something explicit about the [Cached] attribute and how to get rid of unwanted cached items in the hints provided by EtreCheck.
It could be also a good thing to mention in the various articles about how to get rid of these %&!§$* adwares that they may be hidden in caches that survive reboots and to explain how to clean the cache files.
Denis MAILLARD.
-
Jan 13, 2015 10:31 AMby danielfromgranger,I also download MacInstall (Genieo, Omnibar 1.2) but did not install the Application. Using iMac OS X 10.9.5. No real problems except Completer install prompt and disk image appears on restart and other various times.
Using this following procedure (edited by me for just Macinstall) the red highlighted files are the only files on my machine. Question is, can I just manually delete the highlighted files, except Frameworks (and then delete Frameworks after restart) and be successful?
Thanks, Dan from Granger
Here's the procedure:
Check your Safari extensions
Go to Safari > Preferences, then click Extensions. If you don't want an extension or can't determine what it does, select the extension from the list, then click Uninstall. • Omnibar
Remove certain ad-injection software
Follow these steps to remove Downlite, Conduit, or Genieo. If you're asked to enter a password when moving a file to the Trash or emptying the Trash, enter your administrator password.
Remove Genieo, also known as InstallMac
First follow these steps to stop the Genieo or InstallMac processes, if they're running. Be particularly careful to restart your Mac when instructed.
- Open the Activity Monitor app:
- You can use Spotlight (Command-Space) to search for "Activity Monitor," then choose Activity Monitor from the search results.
- In the Activity Monitor window, click the CPU tab, then click Process Name at the top of that column to sort the list alphabetically.
- Look for the process "Genieo." Select it, then click the Force Quit button in the upper-left corner of the window.
- Look for the process "InstallMac." Select it, then click the Force Quit button.
- Quit Activity Monitor.
- From the Finder, choose Go > Go to Folder.
- Type /private/etc/launchd.conf in the text field, then press Return.
- If the file is on your Mac, a window opens with the file you searched for already selected. Drag the file to the Trash.
Restart your Mac, then continue to the next steps, below.
Remove the files related to Genieo:
- Select each item in the list below, starting with /Applications/Genieo.
- Choose Edit > Copy.
- From the Finder, choose Go > Go to Folder.
- Choose Edit > Paste to paste the line you copied into the text field, then press Return.
- If the file is on your Mac, a window opens with the file you searched for already selected. Drag the file to the Trash.
Repeat the steps above for each item in the following list. If you get a message that the folder can't be found, continue to the next item in the list.
/Applications/Genieo
/Applications/InstallMac
/Applications/Uninstall Genieo
/Applications/Uninstall IM Completer.app
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.client.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieo.completer.update.plist
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Preferences/com.apple.genieo.global.settings.plist
~/Library/SavedState/com.genieo.RemoveGenieoMac.savedState
Now do the same for each folder in the following list. When these folders open, no file will be selected. Instead, select all items (Command-A) in the folder and drag them all to the Trash.
~/Library/Application Support/Genieo/
~/Library/Application Support/com.genieoinnovation.Installer/
~/Library/Saved Application State/com.genieo.RemoveGenieoMac.savedState/
Restart your Mac, then continue to the next steps, below.
- From the Finder, choose Go > Go to Folder.
- Type /Library/Frameworks/GenieoExtra.framework in the text field, then press Return.
- If the file is on your Mac, a window opens with the file you searched for already selected. Drag the file to the Trash.
Restart your Mac, then choose Finder > Empty Trash to permanently remove the files.
-
Mar 20, 2015 7:38 PMby Reinhart Schiffauer,Eric, you hit the nail on the head. Downloading EtreCheck first, which highlights the problem areas, points to AdwareMedic for eliminating those. I don't know which crap I inadvertently downloaded, but with these two steps the annoying message at shutdown and all my malware are gone.
Thanks, and cudos to you,
Reinhart
-
Oct 22, 2015 9:58 AMby Pshallcr,Hi Eric,
I have the same problem as Denis Maillard and I am hoping that you can advise me as to whether I should download the same programs that you referred him to. The following is what I get when I run EtreCheck:
EtreCheck version: 2.6 (220)
Report generated 10/22/15, 12:56 PM
Runtime 1:59
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: (What does this mean?)
MacBook Pro (17-inch, Late 2011)
[Click for Technical Specifications]
[Click for User Guide]
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 315 - SN = C0120230248DGKMAR
Video Information: (What does this mean?)
Intel HD Graphics 3000
Color LCD 1600 x 1000
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: (What does this mean?)
OS X Yosemite 10.10.5 (14F1021) - Time since boot: less than an hour
Disk Information: (What does this mean?)
TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (660.48 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Adware: (What does this mean?)
Genieo, InstallMac Adware! [Click to remove]
More adware files Adware! [Click to remove]
Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.epson.esua.launcher.plist [Click for support]
[running] com.hp.devicemonitor.plist [Click for support]
[loaded] com.hp.messagecenter.launcher.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.genieo.completer.download.plist Adware! [Click to remove]
[loaded] com.genieo.completer.ltvbit.plist Adware! [Click to remove]
[running] com.genieo.completer.update.plist Adware! [Click to remove]
User Login Items: (What does this mean?)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Adobe Reader Application (/Applications/Adobe Reader.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Fitbit Connect Menubar Helper UNKNOWN (missing value)
EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Other Apps: (What does this mean?)
[running] com.adobe.PDApp.AAMUpdatesNotifier.69328.2E09277A-0F44-415C-9455-563973A1F4D3
[loaded] com.adobe.Reader.40360
[running] com.apple.xpc.launchd.oneshot.0x10000000.AdobeReader
[running] com.epson.EpsonLowInkReminderAgent.65636
[running] com.etresoft.EtreCheck.94888
[running] com.evernote.EvernoteHelper
[running] org.mozilla.firefox.52856
Internet Plug-ins: (What does this mean?)
Mathematica: Version: 9.0.1.4092152 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.12 - SDK 10.6 [Click for support]
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.5.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.6r156 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 65 build 17 Check version
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Java [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 88.44 GB
Destinations:
FreeAgent GoFlex Drive [Local]
Total size: 999.86 GB
Total number of backups: 100
Oldest backup: 3/23/12, 4:51 PM
Last backup: 10/19/15, 10:19 PM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 88.44 GB X 3)
Top Processes by CPU: (What does this mean?)
6% WindowServer
2% fontd
1% firefox
0% ps
0% askpermissiond
Top Processes by Memory: (What does this mean?)
504 MB firefox
482 MB kernel_task
147 MB imagent
94 MB mdworker(6)
82 MB WindowServer
Virtual Memory Information: (What does this mean?)
167 MB Free RAM
3.83 GB Used RAM (1014 MB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Oct 22, 2015, 12:21:31 PM /Library/Logs/DiagnosticReports/galileod_2015-10-22-122131_[redacted].crash
Oct 22, 2015, 12:00:32 PM Self test - passed
Oct 22, 2015, 09:18:34 AM /Library/Logs/DiagnosticReports/galileod_2015-10-22-091834_[redacted].crash
Oct 21, 2015, 07:50:03 PM /Library/Logs/DiagnosticReports/galileod_2015-10-21-195003_[redacted].crash
Oct 21, 2015, 03:48:53 PM /Library/Logs/DiagnosticReports/galileod_2015-10-21-154853_[redacted].crash
Oct 21, 2015, 01:04:51 PM /Library/Logs/DiagnosticReports/galileod_2015-10-21-130451_[redacted].crash
Oct 21, 2015, 10:33:45 AM /Library/Logs/DiagnosticReports/galileod_2015-10-21-103345_[redacted].crash
Oct 20, 2015, 10:50:19 PM /Library/Logs/DiagnosticReports/galileod_2015-10-20-225019_[redacted].crash
Oct 20, 2015, 06:48:55 PM /Library/Logs/DiagnosticReports/galileod_2015-10-20-184855_[redacted].crash
Oct 20, 2015, 02:43:02 PM /Library/Logs/DiagnosticReports/galileod_2015-10-20-144302_[redacted].crash
Oct 20, 2015, 11:17:13 AM /Library/Logs/DiagnosticReports/galileod_2015-10-20-111713_[redacted].crash
Oct 20, 2015, 10:18:45 AM /Library/Logs/DiagnosticReports/galileod_2015-10-20-101845_[redacted].crash
Oct 19, 2015, 11:32:27 PM ~/Library/Logs/DiagnosticReports/iTunes_2015-10-19-233227_[redacted].crash
Oct 19, 2015, 10:31:19 PM /Library/Logs/DiagnosticReports/galileod_2015-10-19-223119_[redacted].crash
Oct 19, 2015, 07:21:48 PM /Library/Logs/DiagnosticReports/galileod_2015-10-19-192148_[redacted].crash
Oct 19, 2015, 07:11:57 PM ~/Library/Logs/DiagnosticReports/Epson Low Ink Reminder_2015-10-19-191157_[redacted].crash
I am not very savvy on the technical realm of my Mac. Please advise in the simplest way possible.
Thank you in advance for any help that you can provide!
