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All replies
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Helpful answers
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Mar 21, 2015 4:26 PM in response to DesertRatRby sberman,The first place to look is Messages > Preferences > Accounts > Settings.
Is your account logged in? Are the send and receive settings correct?
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Mar 21, 2015 7:40 PM in response to sbermanby DesertRatR,Messages was working just fine, at least yesterday. Every message I sent or received showed up on iPad and iPhone as well as Messages. Today, only iPad and iPhone sent/received messages.
I checked Settings and discovered I was not logged in. The PW was blank. I entered my Apple ID PW and was instructed I had to go to Apple's website and use an Apple-provided in-app PW for Messages and Facetime. What is that all about? I did that and things seem to be working again.
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Mar 21, 2015 7:59 PM in response to DesertRatRby sberman,DesertRatR wrote:
I entered my Apple ID PW and was instructed I had to go to Apple's website and use an Apple-provided in-app PW for Messages and Facetime.
Really? You went to an Apple-based website and received a password that you then had to plug in to Messages and FaceTime? A password you had never seen before? Are you sure?
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Mar 21, 2015 8:08 PM in response to sbermanby DesertRatR,Yes. Apparently it is something to do with a 2 factor identification. Afterward emails and texts showed telling
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Mar 21, 2015 8:30 PM in response to DesertRatRby sberman,Excellent! It sounds like you're in good shape then.
Like you, I use 2 factor identification. I find I get asked to confirm my identity if something unusual happens (e.g., add a new piece of Apple gear). But I've never been supplied a password by Apple that I needed to enter elsewhere.
Enjoy your Apple gear.
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Mar 21, 2015 8:44 PM in response to sbermanby DesertRatR,Just tried it again. I logged out of Messages and Facetime. When I went to log in again I tried my regular Apple ID PW. A dropdown message appeared telling me I needed an App-Specific PW ("Your Apple ID is protected with two-step verification. You must generate an app-specific password at appledid.apple.com to sign in"). When I do that (I checked URL to make sure it is Apple) the standard verification code appears on my iPad (or iPhone, which ever I select). Once I enter that on the web page the app-specific PW pops up. I plug that into Messages and Facetime and they both work. And I get a popup on both iPad and iPhone telling me Apple ID and phone number now being used for iMessage on a new Mac....
I have been using 2 factor identification for a while. This is the first time I have encountered an app-specific PW. What is puzzling is why all of a sudden Messages logged out earlier today, necessitating the need for the new PW.
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