Orange_Fox

Q: iTunes sees all my iCloud photo Library photos on iPhone

Here is a problem, see the screenshot below

Screen Shot 2015-03-22 at 15.07.19.png

I suppose that this is all my iCloud Photo Library Photos but how could they be as a photos on device? Of course I have no space to sync even my tones... :/

 

How to fix this problem? Any suggestions?

Thanks in advance!

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.2), and iPhone 5S iOS 8.1.2

Posted on Mar 22, 2015 5:10 AM

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Q: iTunes sees all my iCloud photo Library photos on iPhone

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  • by FoxFifth,

    FoxFifth FoxFifth Mar 22, 2015 9:04 AM in response to Orange_Fox
    Level 7 (27,303 points)
    iPhone
    Mar 22, 2015 9:04 AM in response to Orange_Fox

    A copy of iCloud Photo Library (beta) photos is stored on your phone. If you want to minimize the space required on your phone for that copy, see the quote below from iCloud Photo Library beta FAQ - Apple Support

     

    How does iCloud Photo Library save space on my device?

    If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever. iCloud Photo Library stores the original, high-resolution photos and videos in iCloud and can keep lightweight, device-optimized versions on each of your devices. As long as you have enough storage, recent photos and videos that you access the most will stay on your device at full resolution.

    To turn on Optimize [device] Storage on your device, tap Settings > iCloud > Photos or Settings > Photos & Camera, then select Optimize [device] Storage. You need an Internet connection to access an original photo or video that’s stored only in iCloud.

  • by Orange_Fox,

    Orange_Fox Orange_Fox Mar 22, 2015 9:19 AM in response to FoxFifth
    Level 1 (0 points)
    Mar 22, 2015 9:19 AM in response to FoxFifth

    I'm sorry, forgot to mention, tthis feature is enabled in my iPhone, but iTunes still sees all photos as on device photos...

  • by FoxFifth,

    FoxFifth FoxFifth Mar 22, 2015 9:26 AM in response to Orange_Fox
    Level 7 (27,303 points)
    iPhone
    Mar 22, 2015 9:26 AM in response to Orange_Fox

    I don't know for a fact (and cannot test it myself as iCloud Photo Library is still in beta and I do not trust it with my photos) but I would expect that iTunes would still see all of the photos as being on the device because they are in fact on the device. The setting I linked to above leaves a copy on the device but will attempt to keep that copy at less than full resolution in order to minimize the space requirement.

     

    There is no option to use iCloud Photo Library in a way that does not store a copy of the photo on the device. If you want or need to do that you would need to use a 3rd party solution such as Flickr or Dropbox.

  • by gail from maine,

    gail from maine gail from maine Mar 22, 2015 9:27 AM in response to Orange_Fox
    Level 7 (26,911 points)
    iCloud
    Mar 22, 2015 9:27 AM in response to Orange_Fox

    Maybe you can tell us what problem with syncing you are running into. Are you getting an error when you try to sync?

     

    Using iCloud Photo Library with the Optimize option turned on will allow you to have as many photos as possible on your device, but iCloud will manage those photos so if you need more room for other things, the number of photos on your device will be decreased automatically.

     

    Cheers,

     

    GB

  • by FoxFifth,

    FoxFifth FoxFifth Mar 22, 2015 9:33 AM in response to gail from maine
    Level 7 (27,303 points)
    iPhone
    Mar 22, 2015 9:33 AM in response to gail from maine

    gail from maine wrote:

     

    ... the number of photos on your device will be decreased automatically.

     

    Cheers,

     

    GB

    I have wondered about that but have not been able to find anything that says that. Have you found something or experienced it yourself? (Not questioning but wanting to know for future responses). Thanks

  • by gail from maine,

    gail from maine gail from maine Mar 22, 2015 9:48 AM in response to FoxFifth
    Level 7 (26,911 points)
    iCloud
    Mar 22, 2015 9:48 AM in response to FoxFifth

    Well, like you, I'm not trusting my photos with the beta version, but this is why I believe that the photos are decreased as needed (much like iTunes Match):

     

    If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever.


    It doesn't seem like the iCloud Photo Library concept would work at all if it didn't manage what was on the device. If I had all the photos I have in iPhoto on my device, even in an "optimized" version, I'm pretty sure I wouldn't be able to have anything else on it.

     

    What are your thoughts?

     

    Cheers,

     

    GB

  • by Orange_Fox,

    Orange_Fox Orange_Fox Mar 22, 2015 9:54 AM in response to gail from maine
    Level 1 (0 points)
    Mar 22, 2015 9:54 AM in response to gail from maine

    TThere is only one problem, I can't sync my music and tones, iTunes says, not enough space on the device.

    THe other interesting fact is that in settings -> usage I can see that photos only about 3,1GB, but in iTunes I see (screenshot provided in the 1st post) that photos are about 12,31GB. How could it be?

  • by gail from maine,

    gail from maine gail from maine Mar 22, 2015 9:57 AM in response to Orange_Fox
    Level 7 (26,911 points)
    iCloud
    Mar 22, 2015 9:57 AM in response to Orange_Fox

    OK, so on your device, how much storage do you have available: Settings>General>Usage>Storage>Available.

     

    I think FoxFifth could be onto something with the idea that iTunes is showing the entire Photo Library even though it may not all be on your actual device.

     

    Cheers,

     

    GB

  • by Orange_Fox,

    Orange_Fox Orange_Fox Mar 22, 2015 10:03 AM in response to gail from maine
    Level 1 (0 points)
    Mar 22, 2015 10:03 AM in response to gail from maine

    HEre is the screenshot.

     

    image.jpg

  • by FoxFifth,

    FoxFifth FoxFifth Mar 22, 2015 10:04 AM in response to gail from maine
    Level 7 (27,303 points)
    iPhone
    Mar 22, 2015 10:04 AM in response to gail from maine

    gail -- I don't know (obviously). I see how you are reading the part you quoted and that is a reasonable interpretation. On the other hand my interpretation of manage size was what it stated right after that regarding keeping device optimized versions with no mention of  completely eliminating a copy from the device. Two contradictory thoughts I have had: 1) If it completely eliminates a copy from the device how could the user ever access it from the device and 2) if there are too many to fit even at a reduced size, something has to give.

  • by gail from maine,

    gail from maine gail from maine Mar 22, 2015 10:06 AM in response to Orange_Fox
    Level 7 (26,911 points)
    iCloud
    Mar 22, 2015 10:06 AM in response to Orange_Fox

    In iTunes, check your Photos Profile tab and make sure that "Sync Photos" is not turned on.

     

    Cheers,

     

    GB

  • by FoxFifth,

    FoxFifth FoxFifth Mar 22, 2015 10:13 AM in response to Orange_Fox
    Level 7 (27,303 points)
    iPhone
    Mar 22, 2015 10:13 AM in response to Orange_Fox

    This is another guess. I just noticed in your original screenshot (of iTunes) that you are at 8.1.2 and it is asking you to upgrade to 8.2 -- is it possible that the 8.2 update has downloaded to your phone over the air and is taking up the space that is unaccounted for on your second screenshot? Gail may be able to help more on that.

  • by gail from maine,

    gail from maine gail from maine Mar 22, 2015 10:21 AM in response to FoxFifth
    Level 7 (26,911 points)
    iCloud
    Mar 22, 2015 10:21 AM in response to FoxFifth

    Good one FoxFifth!

     

    I think that the update is exactly the problem. When the sync is initiated, it is trying to update the software, and that is probably putting the OPs available memory over the max.

     

    Orange_Fox: Go to your Photos app on your device and see if there are any photos in Recently Deleted that you can permanently delete. Also, go to Settings>General>Date & Time, and change your Date to 9/1/2014, then go back to the Recently Deleted album and click on it (even though it will now say "0"). See if you have any additional deleted photos that show up, and delete those as well. Change your Date back and see if your Available Storage has increased enough to allow you to sync.

     

    Cheers,

     

    GB

  • by Orange_Fox,

    Orange_Fox Orange_Fox Mar 22, 2015 10:21 AM in response to FoxFifth
    Level 1 (0 points)
    Mar 22, 2015 10:21 AM in response to FoxFifth

    MMy phone wasn't able to download the newest version because of the jailbreak.

     

    AAnd also, photos sync is turned off in photos tab and it even can't be turned on, cause their is only one sign "You're using iCloud photo library..."

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