Q: Bluetooth headphones disconnecting after pausing video content on Yosemite.
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Mar 24, 2015 12:16 PMby joe_7399,Hello tlacroixia,
Welcome to the Apple Support Communities!
I understand that your Mac is playing the sound from your video correctly to your wireless Bluetooth headphones until you pause the video and then it reverts to the default speakers. If your computer is going to sleep during these pauses, this behavior is normal. Please let me know if this is not the case.
Mac Bluetooth headset FAQ - Apple Support
Have a great day,
Joe
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Mar 24, 2015 2:21 PMby dillion3384,That is not the case for me. If I hit pause then un-pause after 5 seconds it will disconnect. However, today I plugged a 3.5mm cable into my Mac, not connected to anything on the other end, and my headphones (which are connected via bluetooth) have stayed connected all day. Problem literally went away when I plugged the 3.5mm cable into the headphone jack on the mac.
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Mar 25, 2015 6:15 AMby joe_7399,Hi tlacroixia,
Thank you for the response. Because this is not happening when your computer goes to sleep, the first troubleshooting steps I would recommend would be to reset your computer’s PRAM and SMC. Please follow the instructions located in the attached two articles below to complete these steps, and again, please let me know if the issue continues.
OS X Yosemite: Reset your computer’s PRAM
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Cheers,
Joe
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Mar 25, 2015 9:24 AMby joe_7399,Hi tlacroixia,
Because this issue remains after all of the troubleshooting you have already completed, you may find more information by using the attached link to contact Apple support.
Apple - Support - Topic Selection
Best,
Joe
