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Helpful answers
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Mar 22, 2015 1:38 PM in response to Bill85702by ChitlinsCC,Puzzling...
Apple is kind of mum on "having trouble" > from > Print from your iPhone, iPad, or iPod touch - Apple Support
If you don’t see your printer, make sure that:
- Your iOS device and your printer are both connected to the same Wi-Fi network and you're within range.
- Your printer supports AirPrint.
Without being able to recreate your issue, it is hard to give much advice - especially since you have two working devices (assuming the same exact conditions)
Restart All Devices
- iPad
- Printer
- Wi-fi router
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