HT204264: iCloud Photo Library
Learn about iCloud Photo Library
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All replies
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Helpful answers
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Mar 22, 2015 8:03 AM in response to MaxPlanteby Rob Bergeron,I am seeing the same thing. My library has about 16k photos and it's been stuck for about 2 weeks.
I was wondering if I opted out of iCloud Photo beta in Photos on OS X it would reset whatever is stuck and I could re-load them. The initial upload took several days last time and wanted to avoid that if I could.
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Mar 22, 2015 5:37 PM in response to Rob Bergeronby Benjamin Everson,Same here. And, I'm now seeing problems in the last week on my iPhone. Thinking about nuking the iCloud Photos beta and starting over.
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Mar 22, 2015 6:10 PM in response to MaxPlanteby zsallad,Haven't been stuck for two weeks, have about 8GB of photos/videos. Seemingly working great on my devices, just can't get to the web interface. #BOO
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Mar 22, 2015 6:56 PM in response to MaxPlanteby EP_Matt,I have a large photo library. Took some time to finish the upload. Then tried turning on the beta on my iOS devices. Quickly ran out of space. Tried to shut off. Couldn't get photos off iOS device without reinstalling iOS from scratch, as the iOS devices thought they were on camera roll. Then shut everything off on all devices. iCloud is still "preparing" photos.
FAIL!
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Mar 22, 2015 7:05 PM in response to EP_Mattby Csound1,Next time select 'Optimize Device Storage'
Is that a fail?
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Mar 22, 2015 7:18 PM in response to EP_Mattby Csound1,What doesn't work, can you please use subjects in your sentences.
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Mar 22, 2015 7:45 PM in response to Csound1by EP_Matt,To clarify, on my iOS devices, the option to optimize images was selected.
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Mar 23, 2015 1:33 PM in response to MaxPlanteby stopbox,Got the same problem ... now over two weeks of Preparing your library… so I contacted support today and they have escalated it.
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Mar 26, 2015 12:21 PM in response to stopboxby NearAtlantic,I have 7000 pictures in my Library. My Windows Laptop has been in this mode for 3 days but it locks up after one hour.
It is awful that they don't show the progress or allow a CANCEL. I thought it was Windows but maybe not..
Not having a progress indicator is a big software engineering No No but Windows violate many practices.. I have no idea when this will finish..