GreekApple

Q: Bought a Mac off craigslist and its got a firmware lock PlEASE HELP!

Hey guys, just bought a macbook air 2013 .  When i turn it on it has a black screen with a flashing question mark folder.  If I hold down power and option it brings me to the lock screen with the empty text box.  I am very uneducated with Macs.  I would really appreciate it for some help.  What does the question mark thats flashing mean and how can I retrieve the password if the girl forgot what it was.  She claims it just locked up on her and she couldnt rememeber the password.  Thank you guys.

MacBook Air, 2013

Posted on Mar 23, 2015 6:42 AM

Close

Q: Bought a Mac off craigslist and its got a firmware lock PlEASE HELP!

  • All replies
  • Helpful answers