Q: restore apple Tv using my computer

Hi helene085,

What step are you getting stuck on? If you are having issues with restoring your Apple TV, take a look at the article below to walk you through it. All you need to do is make sure that you have a micro USB cable connect and depending what version of Apple TV you have you may need to have that plugged into power. Let me if you are still stuck and at what step you are stuck at. 

Apple TV (2nd and 3rd generation): Restoring your Apple TV

https://support.apple.com/en-us/HT202118

Take it easy,

-Norm G.