Jamaica26

Q: Old Apple ID email still popping up?

My old Apple ID email is still popping up after I changed the email address, how can I fix this? The new Apple ID email address is fine for purchasing application,

iPhone 5, iOS 8.2

Posted on Mar 25, 2015 5:35 AM

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Q: Old Apple ID email still popping up?

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  • by joe_7399,

    joe_7399 joe_7399 Mar 28, 2015 6:06 AM in response to Jamaica26
    Community Specialists
    Mar 28, 2015 6:06 AM in response to Jamaica26

    Hi Jamaica26,

     

    Welcome to the Apple Support Communities!

     

    I understand that you have edited your Apple ID from a previous email address to a new email address, but you are still seeing prompts for your old email address. I sounds to me like after you edited your Apple ID, you may not have signed out of all of the services that were using it and signed in with your new one. These services include iCloud, Messages, FaceTime, iTunes and App Store and more. To see a complete list of services that use your Apple ID, please use the attached article as a reference. 

     

    Where can I use my Apple ID? - Apple Support

     

    Best regards,

    Joe

  • by Ethan7988,

    Ethan7988 Ethan7988 Mar 28, 2015 6:10 AM in response to Jamaica26
    Level 4 (1,664 points)
    iPad
    Mar 28, 2015 6:10 AM in response to Jamaica26

    Is it asking you to sign into iCloud?  If so, go to Settings>iCloud>sign out and sign back in.

     

    If it is asking you to sign into the App Store or the iTunes store, sign out and sign back in App Store>Featured>Sign out and sign back in.

     

    -Ethan