Douglas989250145
Level 1 (0 points)

Q: Why doesn't our home sharing password work?

When I am at my computer and try to share my wife's music library - it asks for a password - but doesn't recognize the password. I have changed the password on my wife's computer (which was used to set up the family share) and then come to my computer and re-entered the password and it still doesn't work.

iMac, iOS 8.2

Posted on Mar 22, 2015 12:35 PM

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Douglas989250145

Q: Why doesn't our home sharing password work?

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  • by sterling r,

    sterling r sterling r Mar 25, 2015 6:40 AM in response to Douglas989250145
    Community Specialists
    Mar 25, 2015 6:40 AM in response to Douglas989250145

    Hi Douglas,

     

    It sounds like you are using the same Home Sharing password on both computers, but you are unable to use your wife's library over the network. From what you described it sounds like library sharing may be enabled and have a password setup for it. This screenshot will illustrate where in the preferences to check for this:

     

    How to share music and video with iTunes

     

    If that doesn't resolve the issue, or that is not the case, I would use the troubleshooting in this article about troubleshooting Home Sharing:

     

    Troubleshooting Home Sharing

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling