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StickStones

Level 1 (0 points)

Q: Authorized Songs will not play

I have purchased songs that keep disappearing and will not authorize to play after purchasing? What is the cause. How do I fix it?Authorizin

Windows Vista

Posted on Mar 22, 2015 1:49 PM

I have this question too

Q: Authorized Songs will not play

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by judysings,

judysings Mar 25, 2015 7:18 AM in response to StickStones
Community Specialists

Mar 25, 2015 7:18 AM in response to StickStones

Good Morning StickStones,
The resource below will explain what to do if you have authorized your computer to play iTunes Store purchases, but you are unable to play them. On a Windows computer, you may need to turn off User Account Controls or Remove the SC Info folder. Click on the link below for more details.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
https://support.apple.com/en-us/HT203160
Regards,
- Judy
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