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Helpful answers
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Mar 24, 2015 11:34 AM in response to Rebaraliby judysings,★HelpfulHey There Rebarali,
I understand your brother is not able to connect to your wireless network. Is he able to connect to a different wireless network? The resource below will provide some troubleshooting steps to try if the network won't accept the password he is entering.
If you need help with your Wi-Fi password - Apple Support
https://support.apple.com/en-us/HT204070What if I know my password, but the network won’t accept it?
In iOS: Tap Settings > Wi-Fi >
> Forget this network. Then try to rejoin.If the network still won’t accept your password, make sure:
- You’re trying to join your network and not a nearby, similarly named network.
- You’re entering the password correctly. Wi-Fi passwords are case-sensitive.
- If someone else set up your network, follow steps to confirm that you’re using the correct password.
Last Modified:If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
https://support.apple.com/en-us/HT204051Hope that helps ...
- Judy
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Mar 24, 2015 12:13 PM in response to judysingsby Rebarali,WHen distance between iphone and router is 3meter or less there is inetwork without problem but if distance increase the network disconnected?
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Mar 25, 2015 1:49 PM in response to Rebaraliby judysings,Hi Rebarali,
Your original was that your brother was not able to enter the password for the wireless network you are using. Has that issue been resolved? Does he have any issues connecting to other wireless networks?
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
https://support.apple.com/en-us/HT201542- Judy
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Mar 26, 2015 1:35 AM in response to judysingsby Rebarali,NO when the iphone away from router say enter password or your password incorrect but when iphone used near from router there is no problem and can open internet.
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Mar 30, 2015 2:07 PM in response to Rebaraliby judysings,Hello Rebarali,
Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
- Judy
