Yashar_S

Q: Text Message Forwarding Not Displaying MacBook Pro

I am having an issue in which one of my MacBook Pros no longer appears in the menu for "Text Message Forwarding" on my iPhone 6.

 

I have two MacBook Pros (named MBP Old and MBP New), I only see MBP Old in the "Text Message Forwarding" menu.

 

Yesterday, this was all working correctly, and MBP New was appearing and active in the "Text Message Forwarding" menu on my iPhone.

 

Devices Used:

  • Mid 2013 Retina MBP 15" on Yosemite 10.10.2
  • iPhone 6 on iOS 8.1.3

 

I have performed the following in different combinations/orders in my attempt to resolve the issue (with no fix so far):

  1. Logged out of iMessage/iCloud accounts on MBP
  2. Rebooted MBP
  3. Re-Enabled iMessage / iCloud accounts on MBP
  4. Disabled iMessage/FaceTime on my iPhone
  5. Rebooted iPhone 6
  6. Re-Enabled iMessage/FaceTime on my iPhone
  7. Reset network settings on my iPhone
  8. Rebooted iPhone 6
  9. Ensured all devices were on the same Wi-Fi network and connection was working

 

This was all working last night and I made no changes this then, so I am quite confused.

iPhone 6, iOS 8.1.3

Posted on Feb 3, 2015 9:52 PM

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Q: Text Message Forwarding Not Displaying MacBook Pro

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  • Helpful answers

  • by sberman,

    sberman sberman Feb 3, 2015 10:33 PM in response to Yashar_S
    Level 8 (39,813 points)
    Feb 3, 2015 10:33 PM in response to Yashar_S

    You say your two machines are named "MBP old" and "MBP new".

     

    You then proceed to describe only one MBP under "Devices used".

     

    Further, you refer to "MBP" in steps 1 through 3.

     

    So it's hard to tell if you're talking about the old one, the new one, ...

     

    Anyway, be sure you've done what is suggested under "To use continuity for SMS and MMS ..." here:

    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support

  • by Yashar_S,

    Yashar_S Yashar_S Feb 3, 2015 10:45 PM in response to sberman
    Level 1 (0 points)
    Feb 3, 2015 10:45 PM in response to sberman

    MBP Old is working correctly. The machine I'm having trouble with (and have been performing the steps on) is MBP New.

     

    I have checked the help document and everything aligns with my previous steps taken.

     

    Here is a screenshot to show what is going on (and MBP old should remain disabled, I never use it):

     

    IMG_0361.PNG

  • by sberman,

    sberman sberman Feb 3, 2015 10:47 PM in response to Yashar_S
    Level 8 (39,813 points)
    Feb 3, 2015 10:47 PM in response to Yashar_S

    If that happened to me, I would go to System Preferences > iCloud and sign out and then sign back in on the "MBP new".

  • by Yashar_S,

    Yashar_S Yashar_S Feb 3, 2015 10:50 PM in response to sberman
    Level 1 (0 points)
    Feb 3, 2015 10:50 PM in response to sberman

    That is something I have tried. I've even logged out, restarted then signed back in. I'm quite stumped.

  • by julianporter5,

    julianporter5 julianporter5 Feb 4, 2015 1:23 AM in response to Yashar_S
    Level 1 (27 points)
    Feb 4, 2015 1:23 AM in response to Yashar_S

    Ive got that problem since upgrading to 10.10.2 plus imessage does not work on the mac anymore, I get message saying contact is not registered with iMessage for all my contacts.

  • by wzb80301,

    wzb80301 wzb80301 Mar 26, 2015 10:45 AM in response to Yashar_S
    Level 1 (0 points)
    Mar 26, 2015 10:45 AM in response to Yashar_S

    I'm having a similar issue as Yashar_S. I have an iPhone 5, a 3rd-gen iPad, a mid-2009 MacBook Pro, and an iMac 5K. All are running the latest os, as appropriate (iOS 8.2. OS 10.10.2). All are logged into the same Apple ID, have the same listing of phone number and email addresses for iMessage, etc. On my iPhone, under Text Message Forwarding, I see my iPad, but only *one* of my computers -- whichever one was the last that I logged out-then-back-in to iMessage.

     

    Before this latest Yosemite update, my iPhone would list two computers, but they would be duplicate listings, though only one of the listings would work. In order to have the iPhone recognize the new iMac, I had to put my MBP to sleep (or shutdown) -- it wasn't enough to log it out of iMessage.

     

    So I'm wondering if the "fix" to the duplicate listings issue was only a partial (i.e., cosmetic) fix and not the true, complete fix at all?

     

    Sigh!

  • by DrJonM78,

    DrJonM78 DrJonM78 Jun 29, 2015 11:42 AM in response to wzb80301
    Level 1 (0 points)
    Jun 29, 2015 11:42 AM in response to wzb80301

    I have a similar set-up as you, iphone 5s, ipad mini, 2013 Macbook Pro, iMac 5K. I've been over this with Apple Support several times, and they have me log back out and log back in on all my devices. My iphone can see more than one computer temporarily but eventually it either chooses the iMac or Macbook Pro (which as you said correctly is whatever device you last logged out of, then logged back into iCloud). The ipad is always able to get text message forwarding. I think the iphone text message forwarding feature can only recognize one computer, whether it be an iMac or a MBP. Still, I thought the whole point of having iCloud on multiple devices was so that everything could be handed off or shared, even on more than one computer. Just hope the next iOS or OS X update addresses these issues.

  • by dchao99,

    dchao99 dchao99 Aug 26, 2015 5:43 AM in response to sberman
    Level 4 (2,059 points)
    Aug 26, 2015 5:43 AM in response to sberman

    sberman wrote:

     

    If that happened to me, I would go to System Preferences > iCloud and sign out and then sign back in on the "MBP new".

     

    Nope this is wrong, you need to go into Messages App on your MBP NEW and sign out and then sign back in.

  • by sberman,

    sberman sberman Aug 26, 2015 12:00 PM in response to dchao99
    Level 8 (39,813 points)
    Aug 26, 2015 12:00 PM in response to dchao99

    Actually, the original poster said when he posted his question (six months ago) he had already tried your suggestion and failed.

  • by bigbman,

    bigbman bigbman Apr 7, 2016 9:36 AM in response to sberman
    Level 1 (4 points)
    Apr 7, 2016 9:36 AM in response to sberman

    Signing out of iCloud on my MacBook and back in again did it for me!