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Helpful answers
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Mar 26, 2015 4:40 PM in response to JSQuirogaby tdv1142,Hi... I am also having issues with iMatch and music being grayed out. I tried this and it didn't help. Maybe this has been a waste of money.
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
- Locate and select the song in your iTunes library.
- Choose File > Get Info.
- In the Summary tab, locate the Account Name field in the right column. Write it down.
- Click OK.
- Choose Store > Authorize this Computer.
- Type in the account name from the Summary field and enter its password. Click Authorize.
- Choose Store > Update iTunes Match.
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Mar 30, 2015 5:45 PM in response to tdv1142by JSQuiroga,What worries me the most is the lack of answers/comments. Maybe it is a NO SOLUTION issue?
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