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Designs4Times

Q: Samsung NX500 Video Conversion

HELP!  I just received a new Samsung NX500 camera.  This camera is capable of 4K video recording, but when I try to open the files with FinalCut or Quicktime, it says they are not compatible.  The file format is MP4.  I've tried converting the files to other formats, but it's just not allowing me to open it up.  Does anyone else have experience with this camera yet?  I know the NX1 saves in the same format and I'm finding that may people have had trouble with that as well.

Thank you,

Rob - Designs4Times

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Mar 27, 2015 5:26 AM

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Q: Samsung NX500 Video Conversion

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  • Helpful answers

  • by Russ H,Helpful

    Russ H Russ H Mar 27, 2015 6:35 AM in response to Designs4Times
    Level 7 (21,810 points)
    Quicktime
    Mar 27, 2015 6:35 AM in response to Designs4Times

    I have no first hand experience with this camera. According to the search I did, the recording codec it uses is H.265, which isn't currently supported FCP X or by any Mac application that I know of. Open a clip in MediaInfo or VideoSpec and check what codec is reported. MP4 is a container, and while Final Cut can import (and export) most MP4s, it all depends on the codec.

     

    What does the user manual say about editing?

     

    Russ

  • by Designs4Times,

    Designs4Times Designs4Times Mar 27, 2015 6:49 AM in response to Russ H
    Level 1 (0 points)
    Mar 27, 2015 6:49 AM in response to Russ H

    Thank you, this is also the same info I'm finding about H.265.  It appears to be a new codec and will hopefully be supported in the future.  The owners manual is about useless when it comes to mentioning anything about editing the files.  I guess this is for obvious reasons right now.  I'm just going to have to be patient until the codecs become available in the future... near future I hope.

  • by Russ H,

    Russ H Russ H Mar 27, 2015 6:58 AM in response to Designs4Times
    Level 7 (21,810 points)
    Quicktime
    Mar 27, 2015 6:58 AM in response to Designs4Times

    Try the Samsung forums. And if you find anything interesting, please post back.

     

    Perhaps David Brewer, a contributor to these boards,  will see this thread and comment. He has occasionally updated us about what was going on with the adoption of this codec.

     

    Russ

  • by TomWheel,Helpful

    TomWheel TomWheel Mar 27, 2015 9:13 AM in response to Designs4Times
    Level 2 (275 points)
    Mar 27, 2015 9:13 AM in response to Designs4Times

    The NX500 uses the same h.265 codec that is used by the Samsung NX-1 which I recently purchased.   Neither Mac OS X or Windows is yet able to natively play back this codec.  There is an editor (Power Director 13 from Cyberlink) running under Windows only that will import and edit the H.265 codec.  However, playback in Windows on my fully maxed out Mac pro (Late 2013) is not very good and therefore it is difficult to precisely edit using PD13.  I have found the best solution to edit in Final Cut Pro X is to convert the H. 265 clips into Apple Pro Res 422 using the free and excellent Rocky Mountain Video Converter.  You can find this by Googling it.  This app makes full use of all cores on my Late 2013 Mac Pro and produces an excellent transcoding to Pro Res 422 at very high speed.

     

    Tom

  • by Karsten Schlüter,

    Karsten Schlüter Karsten Schlüter Mar 27, 2015 11:04 PM in response to Russ H
    Level 7 (32,703 points)
    Video
    Mar 27, 2015 11:04 PM in response to Russ H

    Russ H wrote:

    …H.265, which isn't currently supported FCP X or by any Mac application that I know of.…

    Handbrake in its latest incarnation supports h.265…

     

    Bildschirmfoto 2015-03-28 um 07.00.52.png

     

    … based upon ffmpg = not-really-a-110%-stable-nor-reliable ...

     

    BUt for brave souls something to play with ................

  • by Kees Goedee,

    Kees Goedee Kees Goedee May 10, 2015 1:34 AM in response to Designs4Times
    Level 1 (0 points)
    May 10, 2015 1:34 AM in response to Designs4Times

    @Karsten:

    Thanks for the Handbrake info !

     

    @ Designs4Times:

    I was able to convert the NX500 h.265 files easaly with " Bigasoft Total Video Converter " , lets hope that Apple on this matter gets a little bit faster to update.

    Samsung products often don't match with Apple products, thats pitty , it might lead,for random brand user,s to the choise to leave this brand for that reason...

    good luck with your files !

    By the way, this NX500 is a super good camera !

  • by aqzww,

    aqzww Jul 19, 2015 8:58 AM in response to Kees Goedee
    Level 1 (0 points)
    Jul 19, 2015 8:58 AM in response to Kees Goedee

    Pavtube now supports H.265 decoding and iMedia Converter for Mac can do perfect NX500 Video Conversion on Mac. Hope it helps.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Jul 19, 2015 10:30 AM in response to aqzww
    Level 10 (118,227 points)
    Apple TV
    Jul 19, 2015 10:30 AM in response to aqzww

    AAccording to the Pavtube web site this seems to be incorrect. The Windows version does; the Mac version does not. Pavtube generally does most things Mac-related poorly.

  • by Karsten Schlüter,

    Karsten Schlüter Karsten Schlüter Jul 23, 2015 10:56 PM in response to Designs4Times
    Level 7 (32,703 points)
    Video
    Jul 23, 2015 10:56 PM in response to Designs4Times

    in case I understood this article correctly, h265 seems to be the "new bag of hurt'":

    http://blog.streamingmedia.com/2015/07/new-patent-pool-wants-share-of-revenue-fr om-content-owners.html

     

    two consortiums/tia claiming patents, licence fees, etc etc ... ? OMG ...

     

    .....

  • by David M Brewer,

    David M Brewer David M Brewer Jul 24, 2015 6:46 AM in response to Karsten Schlüter
    Level 6 (9,419 points)
    Video
    Jul 24, 2015 6:46 AM in response to Karsten Schlüter

    You read it right...