StephenHerrera
Level 1 (0 points)

Q: I can only connect to Apple devices. No PCs or Windows Laptops

Whenever I try to connect to my MacBook Pro, it works fine. Whenever I try to connect to my PS4, PC and other non-Apple products, it won't let me. Also every 30 minutes or so my internet will cut off and if I simply unplug the ethernet from the WAN port and plug it back in, it works for another 30 minutes until the issue occurs again.

Playstation 4, Other OS

Posted on Mar 28, 2015 8:17 AM

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StephenHerrera

Q: I can only connect to Apple devices. No PCs or Windows Laptops

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  • by brenden dv,

    brenden dv brenden dv Mar 31, 2015 6:29 AM in response to StephenHerrera
    Community Specialists
    Mar 31, 2015 6:29 AM in response to StephenHerrera

    Hi StephenHerrera,

     

    I'm sorry to hear you are having these network issues with your Airport Base Station; I know how frustrating that can be. If you continue to have connection issues with non-Apple devices and issues with the Internet connection dropping intermittently, you may want to try resetting your base station to factory default settings, then testing the connections. You may find the information and steps outlined in the following article helpful:

     

    Resetting an AirPort base station FAQ - Apple Support

     

    Regards,

    - Brenden