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All replies
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Helpful answers
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Mar 26, 2015 1:45 PM in response to three60grabby brenden dv,Hi three60grab,
If you are having issues with routing call audio when connected to an external Bluetooth speaker, you may find the information in the following article helpful:
Route calls and FaceTime through your iOS device
- Answer a call by tapping the touchscreen.
- During a call, tap Audio Source on your iOS device. Choose your iOS device to hear calls through it, choose Speaker Phone to hear calls through the speakerphone, or choose a connected Bluetooth accessory.
- Turn off Bluetooth.
- Turn off the Bluetooth accessory, or move out of range. You must be within 30 feet of a Bluetooth accessory for it to be connected to your iOS device.
iOS: Third-party Bluetooth accessories - Apple Support
Regards,
- Brenden
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Mar 26, 2015 1:50 PM in response to brenden dvby three60grab,TThis this really doesn't answer my question at all. I'm trying to avoid having to press anything but 'Answer'.
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Mar 28, 2015 9:48 AM in response to three60grabby brenden dv,So to clarify, when a call comes in and you press "Answer" on your touchscreen, the call is still routed to the Bluetooth speaker, not the receiver on the phone?
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Mar 31, 2015 2:42 PM in response to three60grabby brenden dv,Hi three60grab,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
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Jun 27, 2015 1:55 PM in response to brenden dvby cr41gc,In other words, Apple has no solution to this bone-headed software problem. I just bought a speaker like this and will be exchanging it for one that doesn't have a microphone (which will hopefully "solve" my problem).
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Aug 25, 2016 3:17 PM in response to brenden dvby Metard79,I Have the same issue and your solution is garbage. The reason both of us are here is we want our phones to answer through the phone headset every time. There is no option for this, only for automatic, which routs the audio to Bluetooth automatically if ya connected. Make an option to make it rout to phone only. That's is the only solution.
