HT204085: Frequently asked questions about iCloud Keychain
Learn about Frequently asked questions about iCloud Keychain
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Helpful answers
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Mar 25, 2015 9:45 AM in response to CeraSinby chads660,I had my parent computer and they got angry because I changed their password so the best thing is get I-Phone and leave parents compuer alone! Hope that helped?
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Mar 27, 2015 3:47 PM in response to CeraSinby EagleTree,I can't believe that my solution will apply to you all, but I will throw it out since it worked for me, and may work for some others.
First, I don't use iCloud and will likely never want to. I want my system to not have exposure to third-parties. Something happened with my keychain when I reset my password not long after setting up a new Yosemite box, and it began asking for my iCloud login. It appeared it wanted my Apple ID. I restrained myself from entering my Apple ID, being concerned that it would forever be logging into "something" that I'm not aware of. So, on every login or restart-login, it was tossing up multiple prompts. I decided to try this trivial thing just in case, somehow, something was being loaded for my account from previous sessions. When I logged out, I uncheck the check box that says to reopen applications when I log back in. I logged in, and it didn't ask for the first time since the problem started. I then rebooted. Again, no iCloud login prompts.
I don't know if this will last as I just did it. But it's promising and the fix persisted through multiple tests. I would assume that some application I didn't want, was being carried forward from session to session. Doing this, stopped it from being reloaded.
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Mar 28, 2015 10:03 AM in response to CeraSinby brucegoose03,Had the same problem. turned out to be 2 factor auth. I had to generate a specific app passord for icloud, and that worked.
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Apr 6, 2015 5:19 PM in response to McNightmareby ripplerumpus,not that simple...did that and it did not help
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Apr 17, 2015 6:36 AM in response to EagleTreeby Paul E27,Where can I find the box you mention to uncheck it?
Thanks, P
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Apr 17, 2015 7:18 AM in response to Paul E27by EagleTree,Paul, my solution relates only to a specific set of circumstances. If you don't use iCloud and if you have left an application open that does use iCloud (it may be open whether it shows up or not, I had accidentally opened one and it had no visible sign it was trying to open other than the password), it will ask for the login every time you log on or reboot. It may ask for it additional times during your session too.
What I found is that OS X wants to keep your applications open by default (including ones you didn't mean to have open). If that application needs authentication to iCloud, it's going to ask for the password.
You can stop this behavior by pulling down the Apple menu and selecting Log off, in the dialog box that comes up, there is a check box that says to reopen your windows on next logon. Uncheck this check box, and the offending application will no longer be opened when you restart or log on.
While the symptoms may be the same (asking for a password), this thread shows that there are many different reasons this can be happening. My solution is only for people with the specific conditions I mention.
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Jun 5, 2015 8:02 PM in response to CeraSinby Morgan Adams1,I have the same problem, and I also notice that iMessage stopped working (in Messages Prefs, it says I must use an app-specific password, which is a complexity I'm not eager to add).
For what it's worth, the following thread suggests iMessage problems since a recent Yosemite update (they say 10.10.3, although my problems began with 10.10.2):
https://discussions.apple.com/thread/6995997
Therefore, I'm going to wait for another update and hope it's fixed, before I try anything on my own. If there's a KNOWN Apple bug, I'm even more cautious than usual about trusting Apple's cloud services--including toggling them off and back on. (Will I end up with duplicates? Lost data? Corruption? The chance is greater than zero, so I'll wait for the bug to be fixed.)
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Jul 1, 2015 6:05 AM in response to CeraSinby LilBirdie93,Hi,
I know I'm joining the topic real late, but until today I had the same problem on my MacBook Air. Every time I logged in, it kept on asking me to type in my iCloud password. But, since it wouldn't seem to recognize it, I was forced to "cancel" the request, consequently giving up on using iCloud sync for things such as the Notes app.
But today I tried something, and it worked, or so it seems, since the MacBook regained the iCloud synchronization, so I thought to share it with y'all, hoping it'll work.
What you have to do is create a specific password for iCloud, which DOES NOT mean to choose a new password for your iTunes and iCloud accounts. You have to go to your Apple ID webpage (here > Apple - My Apple ID ), log in and clic on "choose a specific app-password" (mind that I GUESS this is how the option shows up in English – I'm Italian and so I have it in Italian, that's just my translation. But the concept is this). Then, in the pop-up box, when it asks about the app you want to create a specific app for, you write "iCloud" (no quotation marks), and it SHOULD (I had to try it twice because the first time it gave me an error) create a specific password you'll have to type in the box when you log in.
And that's it!
I gained my iCloud synchronization, and everything until now is fine. So I hope this can help you!
As far as I think I know, this is related to two-step authentication option.
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Jul 9, 2015 10:37 AM in response to Gnarlodiousby RiverRat42,For me, disabling iCloud keychain on the Mac with the problem was the ultimate solution.
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Jul 19, 2015 12:03 AM in response to CeraSinby Mythtery,It seems that Apple added the new app-specific password requirement to FaceTime and iMessage without changing any of the password prompts for those apps.
Apple really need to change iCloud login prompts in two significant ways:
- They should indicate whether the requested password is app-specific or not. These prompts at login seem to be requesting app-specific passwords.
- They should clearly indicate which app is requesting the password so users know which one they are being asked for (each iCloud account can have multiple app-specific passwords - currently we're expected to guess which one to use!).
I'm not sure how permanent this solution is, but here goes:-
- Logout of iMessage and FaceTime
- Quit both iMessage and FaceTime (either from each apps menus or by ctrl clicking their dock icons and selecting quit).
- Restart your Mac.
- Login to your user account and wait for the iCloud Password login prompt to appear.
- When the iCloud Password login prompt appears enter your iMessage and FaceTime app-specific password. You may need to do this twice: Once for iMessage and one for FaceTime.
- Restart your Mac and login to your user account.
- You shouldn't receive the iCloud login prompt.
- Now open and log back into iMessage and FaceTime (again, using the app-specific password).
With any luck that should sort it.
If it doesn't the prompt maybe requesting another app-specific password. If you have more than one, try this:
- Enter your non-app-specific iCloud password at the iCloud login.
- You will be told to generate an app-specific password. At this point pay close attention to the icon in the dialogue window: It should (hopefully) give you a clear idea which app-specific password was being requested (e.g. iMessage icon appears for the iMessage and FaceTime app-specific password).
- Select Later.
- Ensure the relevant app is logged out of iCloud.
- Quit the relevant app
- Restart your Mac and login to your user account
- Wait for the iCloud login prompt to appear.
- Enter the relevant app-specific password. That is, the one for the icon you previously saw in step 2.
I hope this helps.
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Aug 12, 2015 1:46 PM in response to Mythteryby kit laughlin,I have three Macs, and I use 2-stage authentication for my iCloud login. First, this behaviour started on the 5K iMac (factory Yosemite install; disappointing, that), then it it started happening to my Air and Pro.
I have tried all the solutions suggested on the net; none is permanent.
So, these days I simply click cancel on the FT popup, then a second later do the same on the Message popup. I am only asked for this on startup.
Apple, really you need to fix this.
