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All replies
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Helpful answers
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Mar 29, 2015 9:36 AM in response to kenfromhighlandsby jeremy_v,Hi kenfromhighlands,
Thank you for participating in the Apple Support Communities.
It appears that the screen on your iPhone is not behaving normally.
In this situation, I recommend these troubleshooting steps from the article Get help with the screen on your iPhone, iPad, or iPod touch:
If you see lines, missing sections, discoloration, or poor image quality
- Try to restart your device. If you can't restart, reset your device.
- If restarting or resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Sincerely,
Jeremy
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Apr 12, 2016 3:12 PM in response to jeremy_vby trisodioum,Hi Jeremy,
I'm having the exact same issue as kenfromhighlands above,
I done all the steps you suggested, and I contacted Apple support, they provided me with a Brand new iPhone 6 Plus 64GB. 1 hour after receiving this brand new device, it started becoming non responsive and has a flashing grey bar at the top of the screen..
How can this be explained? I will be calling back to the Authorised Service Centre on Thursday and I'm fairly sure I'll be without my device for another week.
