Sharonaj

Q: I cannot get yahoomail through the email icon on my iPad. I can get it on my iPhone and if I go through safari and then yahoo on my iPad. Gmail works fine

I cannot get yahoomail through the email icon on my iPad since this morning. Gmail works and yahoomail works on iphone and if I go through safari and yahoo, works ok on iPad. I changed password, deleted account and restarted account, turned iPad on and off and still no mail

iPad, iOS 8.1.3, Can't get yahoomail on email icon

Posted on Mar 22, 2015 5:16 PM

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Q: I cannot get yahoomail through the email icon on my iPad. I can get it on my iPhone and if I go through safari and then yahoo on m ... more

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  • Helpful answers

  • by Skydiver119,

    Skydiver119 Skydiver119 Mar 22, 2015 5:32 PM in response to Sharonaj
    Level 7 (28,378 points)
    iPad
    Mar 22, 2015 5:32 PM in response to Sharonaj

    You may need to just wait it out. Yahoo has persistent issues with their mail. It may resolve itself in a few hours. If not, you can delete then re-add your mail info to the app and see if that helps

  • by Sharonaj,

    Sharonaj Sharonaj Mar 24, 2015 4:18 AM in response to Skydiver119
    Level 1 (0 points)
    Mar 24, 2015 4:18 AM in response to Skydiver119

    Thanks, I waited and deleted Yahoo email and added again to no avail. Gmail works fine on iPad   Not sure what else I can do, yahoo email stopped working on iPad 3 days ago, but works fine on iPhone , any more suggestions?

  • by Ethelbert351,

    Ethelbert351 Ethelbert351 Mar 24, 2015 9:26 AM in response to Sharonaj
    Level 1 (0 points)
    Mar 24, 2015 9:26 AM in response to Sharonaj

    I Am having the same problem as you. It has been since last Friday that mine quit working. I have changed my password in mail but it keeps reverting to an old one I had several months ago. Hoping Apple will come up with some suggestions.

  • by Fractal-Mac,

    Fractal-Mac Fractal-Mac Mar 24, 2015 12:30 PM in response to Ethelbert351
    Level 1 (0 points)
    Mar 24, 2015 12:30 PM in response to Ethelbert351

    Yahoo email is down for IMAP, the only way it is working for me is via the webpage.. There are numerous sites reporting the outage as of the 23rd.

  • by Skydiver119,

    Skydiver119 Skydiver119 Mar 24, 2015 1:25 PM in response to Ethelbert351
    Level 7 (28,378 points)
    iPad
    Mar 24, 2015 1:25 PM in response to Ethelbert351

    Apple will not come up with any suggestions. If yahoo's mail is broken, Yahoo needs to fix it. If Apple changes something to break Yahoo mail, then Yahoo needs to fix their mail to be compliant with what Apple has changed.

  • by chiro50,

    chiro50 chiro50 Mar 24, 2015 3:06 PM in response to Sharonaj
    Level 1 (0 points)
    Mar 24, 2015 3:06 PM in response to Sharonaj

    Yahoo works now with my computer!

     

    They need to fix this prob :{

  • by woodbedward,

    woodbedward woodbedward Mar 28, 2015 10:39 PM in response to chiro50
    Level 1 (0 points)
    Mar 28, 2015 10:39 PM in response to chiro50

    I had this problem too. With my iPad only. Had various yahoo accounts under the native mail app icon. Last week my main account  just stopped updating. All others, gmail, etc ok. Yahoo app account perfect. Tried restart, reset etc nothing. Tried deleting and readding account - zilch. So deleted account, did reset then decided NOT to readd the account by tapping yahoo, but using 'other'. Needed to get the mail settings beforehand but then added as a 'other' account and hey presto, all is now well. Needed to sort out where trash, sent, drafts went (contacts are still an issue),  but after a few hours of frustration, as distinct from DAYS trying to get it back originally, I'm happy(ish). My only question is, why if providers mess around with settings, don't they tell us poor souls, their customers, what they've done? Especially Apple who make themselves so hard to contact (a simple email address would be good) without expecting $$ to fix their own products.

  • by hslsfive5,

    hslsfive5 hslsfive5 Mar 29, 2015 10:00 AM in response to woodbedward
    Level 1 (0 points)
    Mar 29, 2015 10:00 AM in response to woodbedward

    Had the same problem. Received email on my laptop and iphone but not ipad. I deleted the account yesterday, reentered it but nothing happened except losing all items relating to that e-mail. Did as you suggested. Deleted the account and re-entered the same email under 'other' rather than Yahoo. Holy Moly, everything seems to be fine now. I guess the problem lies with Yahoo. Thanks.

  • by Popssj,

    Popssj Popssj Mar 29, 2015 10:39 AM in response to Sharonaj
    Level 1 (0 points)
    Mar 29, 2015 10:39 AM in response to Sharonaj

    I Had the same problem. I resolved this by doing a backup to Itunes they doing erase all on the Ipad. then do a restore from ITunes. Make sure you have a full charge on the iPad before doing restore. My laptop sub did not charge my IPad during the restore. The restore from ITunes did not take to long but restoring all the applications and Mail via the Internet will depend on your connection speed and how much data pulled down. Good luck.

  • by BPHart,

    BPHart BPHart Mar 29, 2015 10:41 AM in response to Sharonaj
    Level 1 (64 points)
    Mar 29, 2015 10:41 AM in response to Sharonaj

    My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.

    https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx

    https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html

     

    On the iPhone, tap Settings.

     

    Tap Mail, Contacts, Calendars.

     

    Tap your Yahoo account, then delete it.

     

    Tap Add Account.

     

    Tap Other.

     

    Tap Add Mail Account.

     

    Complete the Name, Address (email address), Password and Description fields.

     

    Click Next.

     

    Ensure IMAP is selected.

     

    Enter the following incoming mail server information:

    Incoming Mail (IMAP) Server - Requires SSL

    Server: imap.mail.yahoo.com

    Port: 993

    Requires SSL: Yes

    Hostname is mail.yahoo.com.

    Username is your full email address

    Password is the same password used to access webmail.

     

    Enter the following outgoing mail server information:

    Outgoing Mail (SMTP) Server - Requires SSL

    Server: smtp.mail.yahoo.com

    Port: 465 or 587

    Requires SSL: Yes

    Requires authentication: Yes

    Username is your full email address

    Password is the same password used to access webmail. It may have been entered for you.

     

    Tap Next.

     

    The iPhone will establish an SSL connection to your IMAP and SMTP servers.

     

    That’s all!

  • by homewerk,

    homewerk homewerk Apr 11, 2015 10:59 AM in response to BPHart
    Level 1 (0 points)
    Apr 11, 2015 10:59 AM in response to BPHart

    Sorry, that didn't work for me.