HT203977: How to back up your iPhone, iPad, and iPod touch

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Peterf58
Level 1 (0 points)

Q: how do i get my mail messages from old ipad to new ipad?

I've just upgraded my ipad to ipad air.

I backed up the older one via iTunes and then restored to the new one. Apps and music are good but there is no content in my Mail.

How can I get the old mail messages to the new ipad ?

iPad (4th gen) Wi-Fi + Cellular (MM), iOS 8.2

Posted on Mar 29, 2015 11:54 PM

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Peterf58

Q: how do i get my mail messages from old ipad to new ipad?

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  • by Courcoul,Helpful

    Courcoul Mar 30, 2015 2:12 AM in response to Peterf58
    Level 6 (14,193 points)
    Mar 30, 2015 2:12 AM in response to Peterf58

    About 99% of mail providers use the IMAP protocol nowadays. The Mail app is essentially a window into the contents of your mail account, all of which remains in the server. If you're using Microsoft (Hotmail, Exchange, Outlook, Office365), check in Settings / Mail, Contacts, Calendars / <your mail account> /  Mail Days to Sync that it is set to No Limit or something sufficiently far back.

     

    BTW, was the backup you made in iTunes encrypted with password? If not, many of the fine-tune settings such as these as well as passwords do not get saved for security reasons. If that is the case, you still have the old iPad and you have not done things in the new that you don't mind losing, maybe it would be more convenient to redo the backup, ensuring it does have a password this time, wipe the new iPad clean and redo the Restore.

  • by Peterf58,

    Peterf58 Peterf58 Mar 30, 2015 4:18 AM in response to Courcoul
    Level 1 (0 points)
    Mar 30, 2015 4:18 AM in response to Courcoul

    Thanks Courcoul. The Mail setting for delete from server is never, but I'm guessing the ISP only saves them on the server for a month. I only got about three weeks worth when I fired up Mail.

     

    I'm hoping there's a better way than send them back to myself before ditching the old iPad.

     

    I haven't noticed any issues with the non-encrypted backup but will try your suggestion and post the result.

  • by lllaass,

    lllaass lllaass Mar 30, 2015 4:54 AM in response to Peterf58
    Level 10 (189,537 points)
    Desktops
    Mar 30, 2015 4:54 AM in response to Peterf58

    This statement "The Mail setting for delete from server is never" leads me to believe that your account is a POP3.

    Mail messages are not included in the backup or yur iPad.

    If you go to the mail account is there an option at the bottom of the screen to download more messages?