Q: I am stuck in guided access on ios7!! HELP PLEASE!!

The issue I'm having is that I can't turn it off. I can't remove my device from find my iPhone because its has a green light on it, meaning its active or something. ITunes says I have to go into my iPod settings and turn it off from there, which I can't do.

Should I erase it?

I asked you about going to iCloud.com and erasing it from there. Since you cannot access your device from the device itself, then you need to try to do it remotely. You can erase it from iCloud and then can "Remove it from Account" which will release the Activation Lock. After you have done that, you can then connect it to iTunes and restore it from an iTunes backup, or set it up and restore it from an iCloud backup.

Cheers,

GB

Hye, i am stuck in guided access mode. i've read a few of the solutions and one of it was to reboot. but the thing is, my lock button is not functioning. so, i cant hold down the home and lock button to reboot. i logged in to iCloud to try the find my iphone solution but it does not work as well. Do you have a solution to this?

Thanks.

You should be able to get out of guided access by triple clicking the home button.

hi! my iphone is locked and i stuck in guided access  PLEASE help me !!

hi. my iphone is stuck in guided access when my iphone is locked. Please help me IPHONE 5S

Read the thread. It tells you how to get out of it. Triple tap each key you want the device to recognize. If you are trying to type in your passcode, triple tap each number.

GB

This page came up first on Google, though I would share what worked for me:

1. Plug iPad into authorized mac with iTunes open
2. Hold power and home button to reboot
3. Keep holding home button to get the "connect to iTunes" text
4. Reboot iPad with home and power button
5. Unlock and open another app

If stuck in connect to iTunes I think a tool like TinyUmbrella will get it out. Not sure if this only worked for me because it was first enrolled to a network with Apple Configurator.

What does putting your device in Recovery mode have to do with exiting Guided Access? That is really overkill. All you have to do is to triple-click each item that you want to select until you have navigated to the Guided Access options in Settings. Then you turn it off. It's not rocket science. And the first thing that comes up on Google is not always (or even often) the best solution.

Cheers,

GB

Aloha Gail from Maine.

I'm coffee deficient so I could well be wrong, but I think the tap then double tap (triple tap) is what you need to do to get out of VoiceOver. For Guided Access you need to triple click the home button and pray. 

Stay well.  Bob.

Aloha bob!

You are absolutely correct! I was thinking of VoiceOver. The Home button triple-click is the ticket!

Thanks for keeping me honest!

GB

You're welcome.  If worse come to worse Guided access can also be turned off by connecting a iPad/iPhone to a computer. I don't have a clue what you need to do once connected.

One of my favorite accessibility tricks is if you are in VoiceOver you can turn the screen off by triple tapping the screen with three fingers. If someone asks "My iPad is on, it talks to me when I touch the screen but the screen is dark, help." You calmly reply " You're in VoiceOver and accidently turned on screen curtain. Triple tap the screen with three fingers or tell Siri to turn VoiceOver off ."  The OP's jaw will hit the floor when it works. 

Well then it sounds like I owe an apology to bmollica, since that is what the steps listed appear to be addressing....

I shall do that next

GB

My apologies bmollica! bobseufert pointed out to me that I was thinking of Voice Over, and also indicated that if you were stuck in Guided access, a recovery mode process might be necessary. So, please disregard my post below yours, and please accept my sincere apologies!

Cheers,

GB

I not sure if bromlicca's proceedure was the one I thinking of, but not having a computer I can't be certain.

At the bottom of the Accessibility page is Accessibility shortcuts. You can use it to turn on/off any Accessibility feature by triple clicking the home button. It's a life saver if you're just learning how to use a feature.