HT201398: If an app you installed unexpectedly quits, stops responding, or won’t open
Learn about If an app you installed unexpectedly quits, stops responding, or won’t open
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Helpful answers
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Mar 31, 2015 11:08 AM in response to kokakosby joe_7399,Greetings kokakos,
Welcome to the Apple Support Communities!
I understand that you downloaded iMovie on your iPad for free when you purchased your iPad, but now you cannot download it again for free. It sounds to me like your iPad may be currently using a different Apple ID that initially downloaded iMovie. As the attached article suggests, I would first make sure you are using the same Apple ID to download past purchases. The term purchases also refers to free applications that were downloaded using your Apple ID.
Download past purchases - Apple Support
- Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
Cheers,
Joe
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Mar 31, 2015 12:41 PM in response to joe_7399by kokakos,I use the same account when I downloaded iMovie for the first time. I can download the Numbers and GarageBand from this account, because I used this account when I activated my tablet. Sorry for my English.
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Apr 1, 2015 11:55 AM in response to kokakosby joe_7399,Hello kokakos,
Becasue you used the same Apple ID to download these applications and you still do not have access to iMovie, you may find more information by using another one of Apple's support resources.
https://getsupport.apple.com/GetproductgroupList.action
Best,
Joe
