HT201730: Mac Basics: The Dock holds your favorite apps, documents, and more

Learn about Mac Basics: The Dock holds your favorite apps, documents, and more
Skater Mom
Level 1 (0 points)

Q: dock menu gone

After installing some software, I have lost my dock menu.  I am unable to pull it up by running my pointer over it, changing the hiding option on the apple icon menu, or modifying dock preferences.  Mac OS X version 10.6.8

Posted on Mar 31, 2015 12:43 PM

Close
Skater Mom

Q: dock menu gone

  • All replies
  • Helpful answers

  • by baltwo,

    baltwo baltwo Mar 31, 2015 1:27 PM in response to Skater Mom
    Level 9 (62,256 points)
    Mar 31, 2015 1:27 PM in response to Skater Mom

    Step one is to log into a newly created admin user account and see if the problem persists.

     

    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • by Skater Mom,

    Skater Mom Skater Mom Mar 31, 2015 6:42 PM in response to baltwo
    Level 1 (0 points)
    Mar 31, 2015 6:42 PM in response to baltwo

    Ok, I created a new admin user account and now have the dock menu.  However I am unable to access any folders/files I created under old user account. Please advise.

  • by Eric Root,

    Eric Root Eric Root Apr 1, 2015 6:56 AM in response to Skater Mom
    Level 9 (71,941 points)
    iTunes
    Apr 1, 2015 6:56 AM in response to Skater Mom

    Boot into your normal account and try a Dock reset.

     

    Try doing a Dock restart using the following Terminal command:

     

    killall Dock

     

    Log out/in and test. If that doesn’t work, you need to look in your user Library/Applications Support/Dock for the .db. Use the Finder “Go To Folder” command. Enter ~/Library/Applications Support/Dock.  Move the .db to your desktop.

     

    Then try a dock reset.

     

    Applications/Utilities/Terminal enter the command

     

    killall Dock


     

    Log out/in test. If it works okay, delete the .db from the desktop.


    If the Dock is the same, return the .db to where you got them from, overwriting the newer ones.