Saralownsbury

Q: how do i sync movies onto my ipod?

I bought the blu ray and digital copies of movies, i then redeemed the code from the designated website, i waited forever for them to finally upload. But now, i cant sync them because it says its a formatting problem? Please help!

iPod classic, iOS 3.1.2

Posted on Mar 29, 2015 12:17 PM

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Q: how do i sync movies onto my ipod?

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  • by jason269,

    jason269 jason269 Apr 1, 2015 8:55 AM in response to Saralownsbury
    Community Specialists
    Apr 1, 2015 8:55 AM in response to Saralownsbury

    Hello, Saralownsbury.  

     

    Thank you for visiting Apple Support Communities.  

     

    I would need a little more information on how you redeemed these Digital Copy movies to provide a better answer.  However, here is an article that explains the process to redeem these and some troubleshooting steps that may help.  

     

    Redeem digital copies of DVDs or Blu-rays in iTunes

     

    If the movie has been downloaded via iTunes, delete the movie that is experiencing an issue and download it again via the steps in the articles below.  Once this is done, attempt to sync the movie to your iPod.  

     

    Download past purchases

     

    Syncing video to iPhone 3G or earlier, iPod touch (1st or 2nd generation), iPod classic, iPod 5th generation, or iPod nano (3rd, 4th, or 5th generation)

     

    1. Make sure you have the latest version of iTunes installed on your computer. You can download the latest version for free here.
    2. Open iTunes on your computer.
    3. From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
    4. Navigate to your Purchased page. Find it by clicking Movies or TV Shows from the top navigation bar in the iTunes Store, and then click Purchased from "QUICK LINKS" in the iTunes Store.
    5. Choose the appropriate video type: Movies or TV Shows.
    6. In the lower-right corner of the screen, deselect the box next to "Download HD When Available."
    7. Search for the desired video and click the download button.
    8. This should download the standard definition version to your computer so you can sync to your device.

    iTunes: Sync purchased HD videos to iPod or iOS device

     

    -Jason H.