HT202716: Update the software on your Apple TV

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jthebuilder

Q: apple tv only displays Apple logo

apple tv will not work

Posted on Apr 1, 2015 7:00 PM

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Q: apple tv only displays Apple logo

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Apr 2, 2015 3:20 AM in response to jthebuilder
    Level 10 (103,845 points)
    Apple TV
    Apr 2, 2015 3:20 AM in response to jthebuilder

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.


    (You may already have a micro USB cable if you have a camera or other digital device)