Eugene Carr

Level 1 (0 points)

Q: Cannot access Itunes Store v12.1.1.4 on Windows 7, with a blank page - please help

The toolbar says "Accessing iTunes Store..." and then nothing happens, with a "iTunes Store" blank page below.

Any ideas?

Posted on Mar 30, 2015 8:05 PM

I have this question too

Q: Cannot access Itunes Store v12.1.1.4 on Windows 7, with a blank page - please help

All replies

Helpful answers

by brenden dv,

brenden dv Apr 2, 2015 12:33 PM in response to Eugene Carr
Community Specialists

Apr 2, 2015 12:33 PM in response to Eugene Carr

Hi Eugene Carr,

I'm sorry to hear you are having this issue with iTunes. If you are seeing a blank iTunes Store page in iTunes for Windows, you may find the information and troubleshooting steps outlined in the following article helpful:

Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support

Regards,
- Brenden
Reply options

Link to this post