byberk
Level 1 (0 points)

Q: Macbook Pro Retina Mid 2014 CPU Overheating Immediately

Hi, Berk

 

Macbook pro retina mid 2014(Macbook pro 11,2)

i7 4770HQ 2.2Ghz, Intel Iris Pro 5200, and 16gb ram

 

is overheating while I'm using zbrush, after effects, cinema 4d etc. CPU cores temps increasing 95-100C(212F) in 5-10 seconds.(Intel i7 4770HQ Max temp. 100C)

When I stop working process cpu temps decreasing normally in 5-10 seconds.

 

When I try this process, on iMac 2011(512mb intel i5 3.2 1. generation) , not overheating. 

 

Is that normal for i7 4770HQ & Intel Iris pro?

 

Or there is a big problem?

 

Thank You.

 

Best Regards.

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Apr 2, 2015 6:19 AM

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byberk

Q: Macbook Pro Retina Mid 2014 CPU Overheating Immediately

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  • by mende1,

    mende1 mende1 Apr 2, 2015 6:57 AM in response to byberk
    Level 10 (93,314 points)
    Desktops
    Apr 2, 2015 6:57 AM in response to byberk

    Welcome to Apple Support Communities

     

    It is normal that your Mac gets hot by using that kind of applications, but not in only 5 seconds. That's impossible.

     

    Try running Apple Diagnostics in your Mac -> OS X Yosemite: Use Apple Diagnostics or Apple Hardware Test If you get an error, tell us. There may be a damaged fan sensor.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Apr 2, 2015 7:48 AM in response to byberk
    Level 9 (52,118 points)
    Mac OS X
    Apr 2, 2015 7:48 AM in response to byberk

    I suspect that your MBP is still in the warranty period.  Make an appointment at an Apple store genius bar and have the technicians check it.

     

    Ciao.

  • by byberk,

    byberk byberk Apr 2, 2015 11:17 AM in response to mende1
    Level 1 (0 points)
    Apr 2, 2015 11:17 AM in response to mende1

    When i press and hold D,opening Internet Data Recovery(I think wireless diagnostics).

     

    I Don't start apple diagnostics, I think fan sensor is working correctly because macbook pro surface is too hot.

     

    Please Help for Apple diagnostics?

  • by byberk,

    byberk byberk Apr 2, 2015 11:14 AM in response to OGELTHORPE
    Level 1 (0 points)
    Apr 2, 2015 11:14 AM in response to OGELTHORPE

    There isn't any Retail Store in my city. Therefore I need to be sure any problem.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Apr 2, 2015 11:37 AM in response to byberk
    Level 9 (52,118 points)
    Mac OS X
    Apr 2, 2015 11:37 AM in response to byberk

    See if OPTION + D at startup will start Hardware Diagnostics.

     

    You may have to ship your MBP to Apple if there is not a nearby service facility.  If you contact Apple. they will send you a shipping box.

     

    Ciao.

  • by byberk,

    byberk byberk Apr 2, 2015 12:02 PM in response to OGELTHORPE
    Level 1 (0 points)
    Apr 2, 2015 12:02 PM in response to OGELTHORPE

    I try option + D, but same, opening Internet Recovery.

  • by byberk,

    byberk byberk Apr 2, 2015 12:31 PM in response to mende1
    Level 1 (0 points)
    Apr 2, 2015 12:31 PM in response to mende1

    For Example: https://www.youtube.com/watch?v=DcWCZVjtGF4&feature=youtu.be

  • by sanjinHS,

    sanjinHS sanjinHS Apr 2, 2015 12:38 PM in response to byberk
    Level 1 (29 points)
    Apr 2, 2015 12:38 PM in response to byberk

    Hello there,

    I would definitely agree with some of them those who have answered your questions. There are some applications which do not act the same way on an imac and on a macbook. As your macbook is cooling down to a more normal temperature after it did heat this means your fan is working. I would recommend you uninstall any fan control app if you have installed and check whether if you have the same problem. If it does I would suggest you run the in built system diagnostic by holding the D key after you hear the chime. It's normal to see Internet recovery what it's trying to do is connect to Apple server if you need later on. Don't worry it won't take long. Run the diagnostic and see if there is any code. If you do relate the code you got with this articleApple Diagnostics Reference codes

    As you have told you don't have any apple store nearby what you can do is reinstall your current os x and see if it helps if not give it a last try by updating it the the last version of the current os x.

     

    Hope this helps,

    Thank you

  • by Lexiepex,

    Lexiepex Lexiepex Apr 2, 2015 1:05 PM in response to byberk
    Level 6 (10,477 points)
    Mac OS X
    Apr 2, 2015 1:05 PM in response to byberk

    You want to start the hardware test: read above, the start screen InternetRecovery says "connect to WiFi", connect by choosing a network and typing the password of that network, then it tells you that it is connecting to InternetRecovery, at that moment give a short press on the Power button and see: immediately the AppleHardwareTest appears ! It starts testing, it takes a very long time so do not check the extended testing mark.

  • by byberk,

    byberk byberk Apr 2, 2015 1:19 PM in response to sanjinHS
    Level 1 (0 points)
    Apr 2, 2015 1:19 PM in response to sanjinHS

    I completed hardware test: Error code: -2002D

     

    but I didn't find 2002D in references code list?

     

    What is 2002D? I didn't find any information online.


    I try smc reset & pram reset too many times, but everything same.

     

    Thank you...

  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2015 12:46 AM in response to byberk
    Level 6 (10,477 points)
    Mac OS X
    Apr 3, 2015 12:46 AM in response to byberk

    I could not find it, but Apple says that values between 1000 and 4000 are not considered faulty

    Apple also says to use Apple Diagnostics instead of Apple Hardware Test for all macbookpros after July 2013:

    Using Apple Diagnostics - Apple Support

    Perhaps you should try that also.

    Lex

  • by byberk,

    byberk byberk Apr 3, 2015 12:55 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2015 12:55 AM in response to Lexiepex

    Hardware test and diagnostics test are same. I try it. But don't find any info for error code 2002D.

     

     

  • by byberk,

    byberk byberk Apr 4, 2015 4:28 PM in response to byberk
    Level 1 (0 points)
    Apr 4, 2015 4:28 PM in response to byberk

    up:(

  • by prodysss,

    prodysss prodysss Jun 5, 2015 5:25 AM in response to byberk
    Level 1 (0 points)
    Jun 5, 2015 5:25 AM in response to byberk

    problem is Apple design. You have a laptop with limited cooling options, and a desktop grade processor. I have rMBP 2011, and i have battled with it for a long time.

     

    CPU Overheat due to lack of proper cooling #1 issue (caused by DESKTOP GRADE i5/i7 processors)

    CPU Throttling - #2 issue


    what you can do is put your Laptop next to Air Conditioning outlet, or buy/DIY a fan system, that will go under your laptop and remove excess heat. It is a shame that people have these amazing machines but cannot use them to their full capacity, simply because the design doesn't allow for that to happen. Seems like apple designers dont give a **** about people actually being able to use their macbooks, all they care is to just put the strongest CPU in the laptop so they can sell..

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