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williamwongmax
Level 1 (0 points)

Q: can't purchase in apps , system keeps show the message "your purchase could not be completed"

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iPhone 6, iOS 8.1.2, game cannot buy point

Posted on Mar 28, 2015 11:03 PM

by King_Penguin,Solvedanswer
King_Penguin King_Penguin
Level 10 (133,666 points)
iTunes
A:

If you haven't already done so (I don't know which forum that you posted this in but it's only just appeared in the iTunes Store) then to contact iTunes Support (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

Posted on Apr 3, 2015 12:11 PM

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williamwongmax

Q: can't purchase in apps , system keeps show the message "your purchase could not be completed"

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  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Apr 3, 2015 12:11 PM in response to williamwongmax
    Level 10 (133,666 points)
    iTunes
    Apr 3, 2015 12:11 PM in response to williamwongmax

    If you haven't already done so (I don't know which forum that you posted this in but it's only just appeared in the iTunes Store) then to contact iTunes Support (these are user-to-user forums) :

    - go to http://www.apple.com/support/itunes/ww

    - click on your country's flag

    - click on the Contact Support at the bottom of the left-hand column

    - click on Contact iTunes Store Support on the right-hand side of the page

    - then Purchases, Billing & Redemption