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Helpful answers
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Apr 3, 2015 1:31 PM in response to Behnam_beby alex_h1,Hello Behnam_be,
Thanks for using Apple Support Communities.
Before determining whether your iPod needs to be serviced, please try to put it into disk mode and restore using iTunes.
Putting iPod into Disk Mode - Apple Support
Apple - Support - Service Answer Center
Take care,
Alex H.
