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Q: iPhone 4 mail download progress indicator appears stuck

The progress indicator "downloading 3 of 3" at the bottom of the "All Mailboxes" mail screen has shown the same status for days now. Mail is coming and going fine and reflects the proper info as mail is sending or receiving, but once it is done it reverts back to a message that says "downloading 14 of 14".

An annoyance more than anything, but wanted to know if anyone knows a way to fix it or if it is a known bug that is slated to be resolved in an update.

Thanks!

I have a screenshot I would provide but apparently that is not an option here.

iPhone 4, iOS 4

Posted on Aug 1, 2010 1:45 PM

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Q: iPhone 4 mail download progress indicator appears stuck

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  • by EhalFyn,

    EhalFyn EhalFyn Sep 12, 2012 6:51 AM in response to geobone
    Level 1 (0 points)
    Sep 12, 2012 6:51 AM in response to geobone

    Back again

     

    Tried to remove one mail-clients at a time - Gmail, Hotmail - and so on.

     

    The problem was the same.

     

    Then tried to remove all mail clients except iCloud. The problem was still there.

     

    So I guess - at least on my iPhone and iPad - the problem is iCloud. Anybody found a solution to that problem ??

  • by EhalFyn,

    EhalFyn EhalFyn Sep 12, 2012 6:59 AM in response to EhalFyn
    Level 1 (0 points)
    Sep 12, 2012 6:59 AM in response to EhalFyn

    Should add to this - tried to put "Push" for the iCloud account to "Manual".

     

    Reinstalled all other mail accounts

     

    No problems with sending or receiving mail.

     

    iCloud - when I manually try to send or receive mail - the problem is still there.

  • by Laurent Drion,

    Laurent Drion Laurent Drion Sep 26, 2012 11:26 PM in response to geobone
    Level 1 (25 points)
    Sep 26, 2012 11:26 PM in response to geobone

    same problem here...

  • by Cambb,

    Cambb Cambb Dec 17, 2012 5:05 PM in response to geobone
    Level 1 (25 points)
    Dec 17, 2012 5:05 PM in response to geobone

    I have the same problem and have tried all the options above, but ultimately I still get the same 'stuck on downloading' message

  • by tmward,

    tmward tmward Jan 30, 2013 4:12 AM in response to jorellano
    Level 1 (0 points)
    Jan 30, 2013 4:12 AM in response to jorellano

    Thank you very much! This solved the issue on my iPad 2.

  • by CrackProof,

    CrackProof CrackProof Apr 22, 2013 8:38 AM in response to geobone
    Level 1 (0 points)
    Apr 22, 2013 8:38 AM in response to geobone

    I had the same problem. I closed and reopened the eMail app. I power cycled the phone. I resynced with iTunes. I'm not about to delete all my eMail accounts and reconstruct them - that's just nuts! In short, nothing worked for long - the problem came back after receiving any eMails. So I started going methodically through Accounts (listed below Inboxes). I found an eMail that I attempted to send, but for some reason, it never sent. It was marked with the Exclamation Point in a red circle. I deleted this failed outbound eMail and my problem with the stuck "downloading" message stopped and has stayed stopped for days. I'm sorry to report I don't recall exactly where I found the failed outbound mail, but I'm pretty sure it was in the Sent folder for my most used eMail account.

  • by StephenM,

    StephenM StephenM May 3, 2013 10:40 AM in response to geobone
    Level 1 (123 points)
    Photography
    May 3, 2013 10:40 AM in response to geobone

    I tried closing and opening Mail, and powering down the phone. I still had the stuck downloading problem.

     

    I then turned Airplane Mode on and then turn it back off. That worked for me. It's probably not a catch all, but it is another thing to try.

  • by iEvanpod,

    iEvanpod iEvanpod Aug 20, 2013 5:40 PM in response to jorellano
    Level 1 (0 points)
    Aug 20, 2013 5:40 PM in response to jorellano

    Resetting the Mail app did not work for me. Only a hard reset (power cycling) worked. But that was pretty stressful since I wasn't sure it wouldn't delete all my contacts or trash other data. I don't think it did.

     

    I hope this also prevents the app from losing track of which e-mails have been downloaded, and re-downloading them again (3rd time).

  • by iEvanpod,

    iEvanpod iEvanpod Aug 20, 2013 7:07 PM in response to CrackProof
    Level 1 (0 points)
    Aug 20, 2013 7:07 PM in response to CrackProof

    After the hard reset (power cycle) fixed the stuck Download message, I also found a stuck outgoing message. I deleted that and that seemed to restore normalcy.

  • by segalsegal,

    segalsegal segalsegal Sep 22, 2013 3:00 PM in response to iEvanpod
    Level 1 (11 points)
    iPad
    Sep 22, 2013 3:00 PM in response to iEvanpod

    The workarounds that we've used to get rid of the download hanging message may not be as benign as people were assuming.  Take a look at how much is listed for "Documents & Data" for the Mail app.  After deleting all messages, including the Sent and Trash, I have 507 MB of files that are apparently lost, as detailed at https://discussions.apple.com/message/23028563#23028563.  There seems to be no way of getting rid of this huge collection of lost files except to erase all content and settings for the entire phone.  

     

    It is amazing that bugs like this keep going for years.  This thread started in 2010.  And it is amazing that there is no way to delete all content for the Mail app except by deleting all content and settings for the entire phone. 

  • by iPhone 6 Chennai,

    iPhone 6 Chennai iPhone 6 Chennai Apr 3, 2015 8:25 PM in response to geobone
    Level 1 (4 points)
    Mac App Store
    Apr 3, 2015 8:25 PM in response to geobone

    I solved it by just doing a soft re-boot (holding Power button and Home button). Now it shows fine. I am using iOS 8.2 on an iPhone 6+

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