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Apr 7, 2015 9:30 AM in response to ashley151989by sterling r,Howdy Ashley!
As I understand it your iTunes seems to be becoming unresponsive when during the contacts syncing portion of the process. I would use the troubleshooting for sync issues located in the following article:
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Thank you for using Apple Support Communities.
Take care,
Sterling
