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Apr 7, 2015 2:21 PM in response to NatalieRockley94by joe_7399,Greetings NatalieRockley94,
Welcome to the Apple Support Communities!
I understand that you are being prompted to update your payment information and try a different credit card for use with iTunes. If you have attempted to try another credit card and the issue continues, it may be necessary to contact iTunes support. To do this, please use the attached link.
Cheers,
Joe
