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Apr 7, 2015 11:16 AM in response to richiesaulsby mario49,Hi richiesauls,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you wanted to download 1080p but downloaded 720p. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
About HD videos in iTunes - Apple Support
By default, when you buy HD content from iTunes, it downloads and plays content in 720p. If you want to download and play content in 1080p, change your settings:
- Make sure that you have the latest version of iTunes.
- On a Mac: From the menu bar, choose iTunes > Preferences > Store.
On a PC: Choose Edit > Preferences > Store. - Next to "When downloading High Definition videos, prefer," set your preference to 1080p.
- Click OK.
Your computer will then download in 1080p, when the format is available.
Download past purchases - Apple Support
Cheers,
Mario
