Q: Apple Mobile Device failed to start
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Apr 9, 2015 12:35 PMby Harry the Rock,turingtest2, you are the man. This is my first iPhone and was totally lost and remove, install, reboot and remove, install/reboot 3 times. Did not work, but using your " iTunes 12.1 for Windows (64-bit — for older video cards)" made it work like a charm!
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Apr 29, 2015 6:22 AMby tpaes92,Try installing the older version of iTunes. It worked for me!
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Jun 6, 2015 1:12 PMby mattblecha,@turingtest2
Your an absolute genius. I was getting ready to reinstall Windows because I couldn't fix this and couldnt add any new music to my iPhone.
Saw this right before doing that and, as a last ditch effort, tried it. I've been battling this problem for weeks and had little hope your suggestion would work.
Worked perfectly and now I am back in business.
How did you find this fix?
Why doesn't Apple offer this as a suggestion?
At any rate, thanks again!
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Sep 13, 2015 7:49 AMby theteacher44,Do you want FIX!!!!! I tryed evey fix method but nooooooot. Then i fix it and easy. My computer's video card older. Probally your video card older. You can fix this problem with" iTunes 12.1.2 for Windows (64-bit — for older video cards)" Here is the link:
https://support.apple.com/kb/DL1784?viewlocale=en_US&locale=en_US
Download and setup iTunes for older video card
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Sep 13, 2015 8:35 AMby turingtest2,That link has been mentioned several times in this thread. For a current version of iTunes with similar properties see
DL1816: iTunes for Windows (64-bit - for older video cards).
tt2
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Nov 19, 2015 10:38 AMby donovan87,I finally fixed the problem after 5 months. And it was dumb luck. I tried everything: uninstalling iTunes in the correct order, installing various older versions of iTunes, updating drivers, deleting old Apple files, merging Apple library files, restarting my computer a thousand times. I even called Apple Support and was on the phone with them for hours while they controlled my computer remotely and even they couldn't figure it out. Don't waste your time. It's as simple as the Apple Installer being incompatible with certain 64-bit components, apparently a common Windows problem. I tried the "old video cards" installer from Apple and that also didn't work. So I gave up. Until I stumbled on this link months later, and it worked! Hope it does for you too.
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