tabithasilva90
Level 1 (1 points)

Q: Dell U2713HM not connecting to Mac Mini via displayport to mini displayport cable.

Hey guys,

 

I have a Mac Mini late 2012 model. I'm trying to get the full 2560x1440 resolution from Dell UltraSharp U2713HM display working, and am hopelessly failing.

 

I'm only able to obtain a max of 1920x1080 resolution by using using the DVI-D from the Dell into the HDMI to DVI adapted that came with the box.

 

All other posts with this issue state to use a Displayport to Mini displayport cable which I've also tried, but the Dell shows a "No Displayport Cable" message on screen. The only way I'm able to get the display working is with the DVI-D method. Help would be greatly appreciated!

 

Thanks,

Tab

Mac mini, OS X Mavericks (10.9.1)

Posted on Jan 8, 2014 10:08 PM

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tabithasilva90

Q: Dell U2713HM not connecting to Mac Mini via displayport to mini displayport cable.

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  • by Solley,

    Solley Solley Apr 8, 2015 10:17 AM in response to lllaass
    Level 1 (0 points)
    Apr 8, 2015 10:17 AM in response to lllaass

    Thanks! I'll post my question to the other forum.
    I also noticed the pale font but didnt use any special formatting, just typed and clicked "reply".

  • by Solley,

    Solley Solley Apr 8, 2015 10:22 AM in response to John Lockwood
    Level 1 (0 points)
    Apr 8, 2015 10:22 AM in response to John Lockwood

    Thanks, John. I think you're right. Your comment may be helpful, I'm trying to locate the button to switch the active socket. I see only power on/off button and noting else, even on the back. Will see again now.

  • by John Lockwood,

    John Lockwood John Lockwood Apr 8, 2015 11:09 AM in response to Solley
    Level 6 (9,379 points)
    Servers Enterprise
    Apr 8, 2015 11:09 AM in response to Solley

    Solley wrote:

     

    Thanks, John. I think you're right. Your comment may be helpful, I'm trying to locate the button to switch the active socket. I see only power on/off button and noting else, even on the back. Will see again now.

    The buttons will be there but are well disguised on the latest Dell model monitors. They are now more touch sensitive buttons rather than older style push buttons. Trying running your finder down the right-hand side.

  • by Solley,

    Solley Solley Apr 8, 2015 11:40 AM in response to John Lockwood
    Level 1 (0 points)
    Apr 8, 2015 11:40 AM in response to John Lockwood

    Resolved. The menu appeared. Changed the input and it's working. Thanks, John Lockwood!

  • by kaelie12,

    kaelie12 kaelie12 Dec 18, 2015 12:44 PM in response to John Lockwood
    Level 1 (0 points)
    Dec 18, 2015 12:44 PM in response to John Lockwood

    I had no idea those buttons were there so maybe I could have resolved this earlier.

     

    I couldn't get the correct resolution, so got the mini Dp tp Dp and had the same error as everyone else.  I then saw this post, used the buttons and I have full resolution and everything is working correctly.

     

    Thank you very much.

     

    Jenny

  • by frankfromnaija,

    frankfromnaija frankfromnaija Mar 25, 2016 1:57 PM in response to John Lockwood
    Level 1 (4 points)
    Mar 25, 2016 1:57 PM in response to John Lockwood

    Hi,

    I have a pair of Dell 2414h Monitors and i tried to connect a Blackmagic Design Ultrastudio mini monitor device. This didn't work because i found that the device wasn't just working, Before then, my 2 monitors were fully active in a dual screen configuration. After my attempt with the external device, i decided to go back to my dual screen arrangement, only to find that one of the screens wasn't working. It was just a black screen saying No Display Cable detected!

     

    After trying everything like rebooting my Mac, switching off the monitor from the power button, switching cables, I just decided to to switch off the monitor by yanking the power cable from the monitor while it was still switched on. Removed the display port cable, plugged the power cable back into the monitor and then  reconnected the display port cable and what do you know? The monitor came back on like magic!!!!!!

     

    I hope this works out for you or anyone else with this problem.

     

    Good Luck!

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