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Helpful answers
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Apr 9, 2015 10:59 AM in response to imrishavby alex_h1,Hello imrishav,
Thanks for using Apple Support Communities.
If you're getting Error (-50) when trying to use the iTunes Store, then I'd like you to please configure the firewall or virus protection to allow the following web addresses through.
This can happen when a connection timeout occurs while you're downloading purchased content from the iTunes Store. For example, certain types of software may affect how a computer sends and receives information from the Internet:
- Firewalls
- Web Accelerators
- Ad Filters
- Virus Protection Software
If you have any of the software listed above and you can't access the iTunes Store or complete your download, you'll need to configure the software to allow iTunes to connect to the Internet and to allow the following domains to send and receive data from the Internet:
- itunes.apple.com
- ax.itunes.apple.com
- albert.apple.com
- gs.apple.com
- deimos3.apple.com
- phobos.apple.com
Refer to the documentation that came with that software and, if necessary, contact the software's manufacturer.
iTunes Store: "Error (-50)" when downloading purchased content - Apple Support
Take care,
Alex H.
