Q: why is it I can't download itunes
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Apr 9, 2015 2:43 PMby mario49,Hey Leahdulce97,
Thanks for the question. If I understand correctly, you are not able to install iTunes because AMDS won't start. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
If you can't install or update iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario
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Apr 10, 2015 2:01 AMby turingtest2,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
